Describe a time you faced a challenging situation and overcame it.
Why do you want to work for American Airlines?
What would your last employer have to say about you?
What type of worker are you?
How Would You Deal With An Angry Customer?
American Airlines Video Interview Questions and Answers Practice
Strengths and Weaknesses for Employees at American Airlines
Ans: You must demonstrate work-related skills such as being courteous, demonstrating a polite and friendly attitude, always keep customers first. You should also talk about other skills that can help you achieve career success and contribute towards company success in the long run. You must demonstrate skills that solve the problem of customers and provides customer satisfaction in the long run. It is always better you demonstrate positive and appropriate customer knowledge so that you can tackle all kinds of customers in the long run.
Q – 4. Are You Open to Relocating to a Different City?
Ans: To work with American Airlines, you must also be open to relocating to a different city. This provides you more career opportunities and learning opportunities when you think of a rewarding career with American Airlines.
Q – 2. What Are The Key Requirements To Become a Successful Flight Attendant with American Airlines?
Ans:
All candidates are required to relocate to any base location from where American Airlines operates.
American Airlines look for people who can cater to the travel needs of various passengers by making the journey a memorable one.
The airline offers a warm and welcoming environment that is safe and comfortable for employees and their passengers.
American Airlines flight attendants follow a rich legacy. They take pride in becoming service professionals by providing outstanding customer service to passengers on each flight.
It is clear that American Airlines is a customer-centric airline and this is why it looks for outstanding flight attendants who can serve customers well.
Q – 3. What Are The Working Conditions in American Airlines?
Ans:
All applicants apply for any position in American Airlines requires physical fitness and attributes such as pulling, bending, walking, and lifting light weights.
The applicants need to stand for long time durations and then speak.
The applicants need to ensure they take all safety measures while dealing with noisy operations during take–off and landing of flights.
Applicants must also be open to travel extensively and open to working rigorously on weekends.
They should also have the ability to move heavy carts with luggage.
Ability to lift objects as carry–on baggage and place them in overhead bins.
They should also be able to read, write and speak fluently.
Must also have problem-solving skills and complaint handling skills which get demonstrated in the interview.
Flight Attendants must use good communication skills and interpersonal skills to resolve a complaint.
The flight attendant must also demonstrate a professional in minds of the interviewer by having no facial or body tattoos. Birthmarks however are an exception.
Flight attendants must be able to work in adverse climatic conditions across the globe and also in different kinds of shifts.
Every flight attendant must undergo professional flight training for 6 weeks before they get a posting to the scheduled base.
