Stamping out admin with Betty’s Burgers
Interviews for Top Jobs at Betty’s Burgers & Concrete
BOH Manager Interview
I applied through a recruiter. The process took 4 weeks. I interviewed at Betty’s Burgers & Concrete (Sydney) in Apr 2018
Interview
Interviewed with multiple managers before accepting an offerRecruiter, Operational manager, two Managing DirectorsFirst phone screening followed by a phone interview then 1:1 interview at the location Interview was failry straightfoward, need to explain the role a bit more, so ask a lot of questions
- Behavioural questions
FOH Team Member Interview
I interviewed at Betty’s Burgers & Concrete
Interview
Joined when they were first opening in Melbourne so seems like they wanted to hire a lot of people. Worked in all foh stations but mainly waitress and cash register.
- Tell me about yoursel f?
Front of House Staff Interview
I interviewed at Betty’s Burgers & Concrete
Interview
Sat down with the manager who asked a few questions about me and my resume as well as why I wanted the role and how I would fit within the company’s ethos
- Are you comfortable working with staff members younger than you?
Islands Host Interview Video
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What makes Betty’s different from all the other brands in Australia today? I put it down to three key ingredients: people, product, and place. Firstly, in terms of our place, what we tried to do is bring that Noosa beach shack vibe. There’s a nostalgic sentiment that transforms you when you’re on holidays, whether it be sunny Gold Coast or Noosa or Byron Bay. So, we tried to bring those nostalgic elements into our restaurants and our design. There’s a cruise-y, vibe-y feeling that we try to create in all touch points within the brand.
What are challenges are you currently facing as you scale and grow the business? Our main challenge at the moment is to make sure that every restaurant we open and every team member we bring into the business understands the power of that guest experience. We don’t settle if a restaurant is not meeting that standard. It’s clearly called out if things aren’t to that level.
So my focus is all around people and I believe that if you have a really positive culture in a brand like this, if you have people that feel empowered, trusted, and valued, the financial results typically will take care of themselves. We just opened 25 restaurants and every single restaurant is delivering the financial metrics that we’re looking for. But I believe it’s driven because we have a culture of positivity and we have a belief system in our values. People come to Betty’s everyday believing in what we’re doing and wanting to deliver that exceptional guest service that we do.
How do you measure success? It’s hard to put a number on that but if you walk into a restaurant, you can almost feel an energy about a hospitality business that’s hard to put a financial measure on. Of course we’ve got the normal measures that we commit to around our financials, but we want to make sure that the energy and vibe and magic is alive and well in our restaurant.
[In] a brand’s early days, the tricky part is to grow the business sustainably. So to get to 25 is I think a great response from the Australian public. The brand, product, position that we’ve got seem to be really well-received. To think back to Noosa in 2014 and to where we are today, it’s fantastic to see where we’ve got to.
I was wondering if you are able to get cheese to be put on the fries?
I wouldnt think they add cheese to the fries. The menu seems to be fairly set, and there isnt a lot of choice, for good reason as they are usually very busy and this helps them speed up the service. So I would think cheese on the fries isnt possible. Add your answer
FAQ
What does the concrete mean in Bettys Burgers?
Who is the owner of Bettys Burgers?
Where did Betty’s Burgers come from?
