Business Office Associate Interview Questions
Interviews for Top Jobs at CarMax
Business Office Associate Interview
I interviewed at CarMax
Interview
The manager called to do a phone interview first. After answering the questions on the phone, I was asked to come in for an in person interview. I met with the manager and was interviewed and offered the job after the interview.
- How to handle certain customer service experiences
To help you prepare for a CarMax job interview, here are 32 interview questions and answer examples.
CarMax was written by Jordan Henry and updated on July 26th, 2021. Learn more here.
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| 3.3 | Work-Life Balance |
| 3.4 | Pay & Benefits |
| 3.3 | Job Security & Advancement |
| 3.2 | Management |
| 3.6 | Culture |
| Average Salary | Salary Range | |
|---|---|---|
| Inventory Associate11 salaries reported | $17.45 per hour | $8.70 – $26.20 |
| Office Assistant16 salaries reported | $17.11 per hour | $8.55 – $26.95 |
| Sales Consultant19 salaries reported | $20.17 per hour | $10.05 – $30.30 |
| Associate5 salaries reported | $20.58 per hour | $8.65 – $35.95 |
| Customer Specialist18 salaries reported | $19.57 per hour | $9.75 – $30.70 |
Interview Questions Name a time when you showed leadership skills and how did it improve the work being done?Answer Question Name a time when you had to deal with a difficult customer, how did it end and was the costumer happy?Answer Question Name a time when you took the initiative to learn something new at work.View Answers (1)
Interviewed Sep 2015 in Columbus, OH(took 3 days) Had a phone interview before being called in for an in person interview. Phone interview was fairly simple, was about 15 minutes long. Be prepared to wait. Took a short computer assessment (do you do drugs, etc.), then waited for a guy to ask me about 3 or 4 questions. Waited a few minutes again until another guy asked me a few questions. One more time with the head of the actual Business Office with some more questions, after that he made the offer. The questions themselves were not especially hard, I thought I had prepared quite well but there were still a few I had trouble with. Definitely take a few days before the interview to remember some situations from your previous job and write them down so you can be reviewing them and have them fresh in your mind. Have questions to ask after (what is a typical day like, why is this position available, did someone quit, is there room for advancement, etc.). Typical interview stuff, look them in the eyes, be confident, blah blah blah. Even the questions I had trouble with I tried to have a good, strong follow-up. Its an intimidating interview because you talk with so many people, but they were all nice and willing to talk back with you.
FAQ
How many interviews does CarMax have?
- Describe a time when you had to sell a particular product to a new customer. …
- How do you understand and cater to a client’s specific needs?
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