Community health worker interview questions answers

Community Health Worker (CHW) Interview Questions
1 Share an experience you had in dealing with a difficult person and how you handled the situation.
6 Tell me how you organize, plan, and prioritize your work.
7 Share an experience when you applied new technology or information in your job. How did it help your company?

Community Health Worker Interview, Pt 1

How to prepare when interviewing your next CHW

As with any hiring process, your interview is the first interaction with potential CHW candidates. As such, it’s the best time to secure that basic organizational needs could be met by the person you’re interviewing. Training a CHW can come later, so focus on other skills at this early stage.

Initial conversations could start with topics such as availability, role expectations, surface-level background information, and any relevant professional references.

Consider the specific community needs

Community Health Workers are frontline healthcare workers who serve to alleviate specific needs within a community. When selecting your next CHW, it’s crucial to keep your community in mind.

Things to consider when planning your interview:

  • Does the candidate belong to the community you serve? A key element of CHWs is their shared cultural background with the population they serve. It’s this cultural connection that makes CHWs so special — and their role so effective in improving health outcomes.
  • Does your CHW speak the language of the community? In the case of immigrants or other minorities, language skills are key in giving the population the best chance at accessing healthcare.
  • Is there a bias or background element that could impact care? While this isn’t always the case and should be evaluated on an individual basis, certain cultural sensitivities are worth keeping in mind.
  • What experience do you have when it comes to discussing our recently posted COMMUNITY HEALTH WORKER position?

    Answer tips:

    Speak about specifics that relate to the position you are applying for. If you know you do not have much experience in the job you are applying for, plan for this question ahead of time and ensure you can provide some relatable examples based on what you have done.

    Almost all interviewers will appreciate confidence and pride in the work experience you have earned and your passion in transfering these valuable skills to your future role or position.

    Answer sample

    Essential skills for to look for when you hire a CHW

    When hiring a CHW, keep in mind that they juggle a lot of different skills to give their patients access to the best resources and improve their health outcomes. Community health worker skills include Core Competencies or hard skills, and soft skills to fulfill their role.

    Hard skills for CHWs refer to technical skills such as tech-savviness, research skills, professional training such as peer education, health literacy, working with electronic medical records, or using medical equipment properly.

    CHWs must stay on top of the latest training and certifications to remain relevant and help their patients access the healthcare resources they need. A CHW who trains frequently, keeps their certifications up to date, and refreshes their knowledge consistently is one who will likely succeed in your organization.

    You must also consider the cost of providing training to a more junior CHW or someone without the required training or certifications if you choose to bring them on board.

    Soft skills for CHWs are harder to pin down. You can learn about your candidate’s soft skills with open-ended questions where they have the opportunity to share about past experiences. You can also observe them and pay close attention to how they communicate — not just their words, but body language, tone, and more.

    7 must-have soft skills for CHWs:

  • The ability to draw clear boundaries with the community, other staff, and themselves.
  • Emotional resilience. Empathy and connection are key for CHWs. But it’s equally important to develop a high EQ (emotional quotient or emotional intelligence) and develop coping skills to prevent burnout and other mental health issues.
  • Cultural sensitivity and an existing cultural connection. Are they able to communicate as peers with your community?
  • The ability to work independently and be successful in team environments. When you hire a Community Health Worker, you need someone who’s self-directed yet has the ability to work collaboratively.
  • The ability and willingness to learn new things. This includes new technology or tools, challenging situations in the field, and dealing with other issues on the go.
  • Organizational skills. Are they able to organize and prioritize their work with minimal guidance?
  • Clear communication. Are they able to clearly communicate an idea or resource?
  • FAQ

    Why do you want to be a community health worker?

    10 Common Job Interview Questions and How to Answer Them
    • Could you tell me about yourself and describe your background in brief? …
    • How did you hear about this position? …
    • What type of work environment do you prefer? …
    • How do you deal with pressure or stressful situations? …
    • Do you prefer working independently or on a team?

    What questions are ask in a health care interview?

    12 common healthcare interview questions and how to answer them
    • “Tell me about yourself.” …
    • “Why did you choose to apply?” …
    • “What is your biggest strength?” …
    • “What is your biggest weakness?” …
    • “How do you see the future of healthcare?” …
    • “How do you stay informed on current events and advancements in healthcare?”

    What are the 9 core competencies for a CHW?

    • a defined set of core competencies, which overlaps with.
    • C3:
    • Effective Communication Skills.
    • Interpersonal Skills.
    • Service Coordination Skills.
    • Capacity-building Skills.
    • Advocacy Skills.
    • Community Health Outreach Skills.

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