STAR INTERVIEW QUESTIONS and Answers (PASS GUARANTEED!)
Interviews for Top Jobs at Cox Communications
Account Manager Interview
I applied online. The process took 3 weeks. I interviewed at Cox Communications (Las Vegas, NV) in Aug 2022
Interview
If you think because you interviewed with minorities and or protected classes, doesn’t mean that they wont discriminate. Well apparently I am the wrong type of minority. They do not want a certain type of people working at their Las Vegas NV. location, even if you are qualified.
- Why do you want to work here?
Software Architect Interview
I interviewed at Cox Communications
Interview
Interview itself went well, but HR people having problems or are overwhelmed, resulting in communications problems and delays. Interview was behavioral questions expecting STAR response. After interview didn’t hear back for some time.
- Describe a difficult customer interaction
Business Process Analyst Interview
I interviewed at Cox Communications
Interview
Great interview. Thought provoking questions. Vwey engaging in explaining the role throughly and really selling it to you. Expressed the goal or the role and what’s expected. Very big on experiential learning and development.
- Hpw would you say you manage tour time efficiently
Example: “In my previous position as a customer service representative for an electronics company, I had a customer who was upset because they didn’t receive their product in time for Christmas. The customer called me multiple times throughout the day, which made it difficult to focus on other customers. I remained calm and explained that we were working hard to get the package out by Christmas Eve. We ended up getting the package out two days before Christmas.”
Example: “I find that being personable is one of the most important things when selling because it helps me build trust with my clients. I also think it’s important to listen carefully to their needs so I can provide solutions that work for them. In my last position, I helped a client who was looking for more channels on their cable package. After listening to their concerns, I recommended they upgrade to our premium package, which included more channels and other benefits.”
This question is a great way for the interviewer to learn more about your intentions with their company. They want to know that you’re committed to working at Cox Communications and plan on staying there for some time. Your answer should include how long you’ve been in your current position, if you have plans to move up within the company or apply for other positions and why you would like to stay with Cox Communications.
Example: “I believe I am an excellent candidate for this role because of my extensive customer service background. Throughout my career, I have worked in both retail and call center environments where I learned valuable communication and problem-solving skills that would be beneficial to Cox Communications. I am confident that I could provide quality support to customers and help them solve any issues they may be experiencing.”
Example: “In my last position, I had a customer who was upset because they didn’t receive their bill on time. They were threatening to cancel their account, so I immediately called them to discuss the issue. After talking with them, I discovered that they hadn’t received their bill because of an error in their email address. I apologized for the inconvenience and assured them that we would make sure it wouldn’t happen again.”
Cox Automotive Software Engineer Interview Process
You will have to answer Cox software engineer interview questions in a structured format focused on key knowledge areas and conducted via different modes âtelephonic, virtually/online, in-person/on-site.
Duration: The entire Cox Automotive software engineer interview process typically takes about 2 or 4 weeks till completion, although in some instances, it can run into a couple of months.
The Cox Automotive software engineer interview process typically comprises the following rounds of interviews:
This is usually a short phone screen with a recruiter that generally runs up to 30 mins long. In this round, you will be assessed for role and company fitment based on your experience, resume, and career goals.
A tech round with a hiring manager is clubbed together with the recruiterâs phone screen or conducted after passing the screening. This usually entails Cox software engineer interview questions on basic tech and programming skills and may run for about one and a half to two hours long.
You will be assessed on skills required for the role. The interview may be conducted online via video conferencing using a browser-based app.
Youâll be asked to complete a coding exercise that may be a take-home project or a live online assignment. This may be conducted at different times before the on-site interviews, i.e., before the telephonic screening or before or after the hiring manager interview.
Once youâve passed the telephonic screening and online tech interviews, you move on to the on-site interviews, which can comprise multiple rounds of interviews lasting for about 3 hours, more or less depending on how many rounds you have to go through.
Typically, the on-site interviews feature many Cox software engineer interview questions conducted as one-on-one and group or panel interviews.
The on-site interviews comprise:
To help you prepare for a Cox Communications job interview, here are 30 interview questions and answer examples.
Cox Communications was written by Rachelle Enns and updated on May 21st, 2019. Learn more here.
FAQ
What questions are asked in a Star interview?
- Tell me about a time when you were faced with a challenging situation. …
- Do you usually set goals at work? …
- Give me an example of a time you made a mistake at work.
- Have you ever faced conflict with a coworker? …
- Tell me about a time when you handled the pressure well.
What are the 10 most common interview questions and answers?
- Tell me about yourself.
- What attracted you to our company?
- Tell me about your strengths.
- Tell me about your strengths.
- Where do you see yourself in five years?
- Tell me about a time where you encountered a business challenge?
How do you pass a Star interview?
- Situation: Set the scene and give the necessary details of your example.
- Task: Describe what your responsibility was in that situation.
- Action: Explain exactly what steps you took to address it.
- Result: Share what outcomes your actions achieved.
How many interviews does Cox do?
