dlr passenger service agent interview questions

General passenger service agent interview questions
  • How would you describe yourself in three words?
  • What is your strongest skill as a passenger service agent?
  • What is your weakest skill as a passenger service agent?
  • Why do you want to job?
  • Why did you want to become a passenger service agent?

AIRPORT PASSENGER SERVICE AGENT INTERVIEW QUESTIONS & ANSWERS! (Become a Passenger Service Agent)

In comparison, a Tube driver, whose main activity is driving the train as opposed to customer service, receives approximately £56,000.

A Freedom of Information request revealed the size of the salary in 2016.

You must complete the full training and the tasks of the apprenticeship, which include a formal qualification, before being considered for the complete salary.

The DLR network stretches from Stratford International in E20 through the Docklands to Lewisham and Woolwich on the south bank of the Thames, plus to Bank and Tower Gateway in the City.

Will you apply? What do you think about a job on the DLR? Let us know in the comments below.

FAQ

Why do you want to work as a passenger service agent?

In your answer, explain that you enjoy working in a busy environment and can handle the stress of it. Show them that you have the skills needed to perform well in this type of job. Example: “I am very comfortable working in a fast-paced environment. I actually thrive when there is a lot going on around me.

What are the duties of a passenger service agent?

Passenger service agents typically work in airports, handling tickets and reservations and providing information about flights, airports, and airlines. They also may work in call centers, assisting customers with flight reservations and other questions.

What are the requirements for a passenger service agent?

The qualifications you need to become a passenger service agent include a high school diploma, completion of on-the-job training, and customer service skills. Post-secondary education is usually not required.

What questions are asked in a customer service interview?

23 customer service interview questions to ask candidates
  • How would you define good customer service?
  • What appeals to you about this role?
  • What’s the best customer service you’ve ever received? …
  • Can you tell me about a time when you received poor customer service?

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