How to Answer Behavioral Interview Questions Sample Answers
Example: “When I was working as a nurse’s aide at my previous hospital, I had a patient who was very hard of hearing. He would often miss what we were saying to him, which made it difficult to communicate with him. One day, I noticed he was having trouble understanding me. So, I pulled out my phone and downloaded a translator app that spoke in both English and Spanish. I then used the app to speak to him in his native language so he could understand me better.”
This question can help the interviewer determine how often you update your professional profile and whether you are likely to keep up with changes in the EHR system. You should answer honestly about how often you update your personal profile, but also emphasize that you will be able to stay current on updates to the EHR system.
Example: “I recently attended a seminar about EHRs that discussed the benefits of using cloud-based storage versus local servers. I found this information very helpful because it helped me understand why my previous employer was having issues with their system. I also learned some tips for improving security within our systems.”
Example: “I first try to resolve technical issues with the EHR system by asking my colleagues if they’re experiencing similar problems. If I’m the only one having an issue, I’ll contact IT support to see if they can help me troubleshoot the problem. If other employees are also experiencing the same issue, I’ll work with IT support to find a solution. In either case, I document the process of resolving the issue so that I can refer back to it in the future.”
Example: “I update my personal profile at least once a year. I find it helpful to reflect on my goals for the next year so I can make sure they align with my work objectives. I am committed to keeping up with any changes to the EHR system because I know it is important to provide patients with the best care possible.”
This question is a basic knowledge test to ensure you have the necessary background in healthcare technology. The HITEACH Act, also known as HITECH, was signed into law by President Barack Obama on Feb. 17, 2009. It’s an important piece of legislation that supports and encourages the adoption of EHRs. Your answer should show your understanding of this act and how it affects your role.
The interviewer may ask this question to assess your experience with handling sensitive information. If you have worked with confidential patient information in the past, share a story about how you handled it and what steps you took to ensure its security. If you haven’t worked with confidential patient information before, you can talk about how you would handle such situations if they arose.
Example: “I would start by having a meeting with all of the staff where I introduce myself, explain my role as an EHR implementation specialist and give them an overview of what they can expect from the new system. Then, I would hold individual training sessions for each department or group of employees so that everyone has time to ask questions and get used to the new system.”
Example: “I think one of the most important qualities for an EHR implementation specialist is patience. This job requires a lot of time spent with patients who may be confused about their new system or frustrated with it. I also think it’s important to be organized because there are so many details involved in this type of work. Finally, I think it’s essential to be able to communicate clearly and effectively with others.”
An EHR implementation specialist is responsible for the successful implementation of electronic health records (EHRs) in healthcare organizations. They work with staff to ensure that the EHR system is properly installed and configured, and that users are trained on how to use it.
It’s natural to be nervous, but do your best to approach the interview with enthusiasm. Remember, you were selected for an interview, so you’re already in the top tier of candidates. Think of the interview as a conversation with a friend. It may seem like you’re bragging about your talents, but the hiring official won’t know what you don’t tell them. Do your best to showcase your best self and the reasons that you would be an asset to the team.
Dr. Kelly Meier earned her doctorate from Minnesota State Mankato in Educational Leadership. She is the author and co-author of 12 books focusing on customer service, diversity and team building. She serves as a consultant for business, industry and educational organizations. Dr. Meier has written business articles and books for Talico, Inc, Dynateam Consulting, Inc. and Kinect Education Group.
Consider what you need to do to be ready to make a positive impression. Choose an outfit that will convey your serious interest in the position. Professionalism in the health care environment is of utmost importance. Next, make a list of your personal strengths that you intend to share during your interview. The University of California, Berkeley, even suggests that you journal the answers that you’ll use for medical records interview questions that may be asked.
I always try to meet patients where they are. If I meet a patient who is struggling with medical terminology, I do my best to explain it. Similarly, if I talk to a patient and realize that English isn’t their first language, I call an interpreter so that I can provide the best possible service.
A medical record-keeping position is vital to maintaining patient information and informing managers about the trends and needs of a health care facility. The information that is housed in the record department is central to patient safety. Interview questions for this type of position will be specific and to the point.
Why Are You Interested In This Role?
The hiring manager asks this question to evaluate why you got into this role and whether you enjoy it. The best way to answer this question is by demonstrating your interest in the job.
Sample Answer
“I am a highly organized professional with great attention to detail. I have a lot of skills in sorting, filing, and storing medical records in their proper filing locations. Additionally, I have strong computer skills and data entry abilities that help me while inputting numbers into the systems. I am seeking this role because it will allow me to utilize my skills in this industry.”
FAQ
What are the 10 most important documents in the EHR?
Compared to paper records, electronic health records contain more information about the patient and their care. Most EHRs contain the following information: Patient’s demographic, billing, and insurance information.
What are the 3 top EHR systems?
- Vital signs.
- Medical histories.
- Diagnoses.
- Medications.
- Immunization dates.
- Allergies.
- Radiology images.
- Lab and test results.
What are the five functional components of an EHR?
- Data module input system. …
- Patient call log. …
- Prescription management system. …
- Backup system.