You are a professional and just applied to a project management position. The employer invites you to the project manager interview. You haven’t been to a job interview in a while, though, or you’re nervous about the project manager interview that’s coming up. You need good project manager interview questions and answers to help you prepare.
Here are 18 common questions asked in PM interviews. We’ll show you how to answer each one and give you examples. If you want to see how you do in a real PM interview, you can also check out our Project Manager Mock Interview solution.
Landing an Epic Project Manager role requires more than just technical expertise. You need to show that you can lead, solve problems, and handle the difficulties of big healthcare projects. This book goes into detail about 20 important interview questions and gives you helpful answers and advice to help you ace the interview and get your dream job.
1. What Experience Do You Have Managing Epic Projects?
Answer:
“I possess extensive experience managing Epic projects, having led the implementation of Epic Electronic Medical Records (EMR) systems at multiple healthcare institutions. My responsibilities encompassed all aspects of the project lifecycle, from requirement gathering and vendor coordination to ensuring timely completion within budget constraints I’ve successfully navigated the challenges of stakeholder management, ensuring everyone was aligned with project goals and timelines My proven track record of delivering successful Epic implementations demonstrates my ability to handle complex projects with a high degree of efficiency and effectiveness.”
2. If you can, tell me about a time when you had to balance different project deadlines and priorities.
Answer
“During an Epic implementation for a large hospital, I faced the challenge of managing competing priorities and deadlines. The project involved multiple stakeholders with diverse needs and expectations. To address this, I implemented a comprehensive project management plan that prioritized tasks based on their impact and urgency. I also facilitated regular stakeholder meetings to ensure everyone was informed and aligned with the project goals. Through effective communication, collaboration, and prioritization, I successfully delivered the project within the specified timeframe and budget, despite the initial complexities.”
3. How Do You Ensure That All Stakeholders Are Kept Informed of the Progress of an Epic Project?
Answer
“Throughout the lifecycle of a project, I think it’s important to communicate clearly and involve stakeholders.” I keep everyone involved in the project informed in a number of ways, such as through regular project status meetings, detailed progress reports, and an easy-to-use communication platform. This ensures everyone has access to real-time information and can provide timely feedback. I also hold one-on-one meetings with stakeholders to address specific issues and keep the lines of communication open. “.
4. Explain Your Understanding of the Different Components of an Epic System and How They Interact with Each Other.
Answer:
“I possess a comprehensive understanding of the various components of an Epic system, including the patient portal, billing module, and reporting tools. I recognize how these components seamlessly integrate to provide a holistic view of patient care and facilitate efficient healthcare management. The patient portal empowers patients to access their medical records, schedule appointments, and communicate with providers. The billing module streamlines the claims processing and reimbursement cycle. The reporting tools offer real-time insights into patient care trends and performance metrics. This interconnectedness enables healthcare providers to deliver optimal care while optimizing operational efficiency.”
5. What Strategies Do You Use to Identify Potential Risks in an Epic Project?
Answer:
“I employ a proactive approach to risk management anticipating potential challenges and developing mitigation strategies. I conduct thorough project planning and analysis, identifying potential risks through stakeholder feedback industry trends, and expert consultations. I also leverage risk assessment tools and techniques to evaluate the likelihood and impact of potential risks. By proactively addressing risks, I minimize their impact on project delivery and ensure the project’s success.”
6. How Do You Handle Unexpected Changes or Delays in an Epic Project?
Answer:
“Unexpected changes and delays are inevitable in complex projects like Epic implementations. I maintain a flexible and adaptable approach, readily adjusting plans and timelines to accommodate unforeseen circumstances. I prioritize clear communication with stakeholders, keeping everyone informed of any changes and their potential impact. I also leverage my problem-solving skills to identify alternative solutions and mitigate delays, ensuring the project remains on track and delivers the desired outcomes.”
7. Describe Your Experience Working with Vendors on Epic Projects.
Answer:
“I have extensive experience collaborating with vendors on Epic projects, fostering strong relationships and ensuring effective project execution. I possess excellent communication and negotiation skills, enabling me to establish clear expectations and manage vendor relationships effectively. I actively engage with vendors to address any concerns or challenges, promoting a collaborative environment that fosters mutual success. My experience ensures that vendor contributions align with project goals and contribute to the overall project success.”
8. What Is Your Approach to Developing a Timeline and Budget for an Epic Project?
Answer:
“I adopt a data-driven approach to developing realistic timelines and budgets for Epic projects. I break down the project into manageable tasks, estimating the time required for each based on industry benchmarks and expert input. I factor in potential risks and contingencies, ensuring the timeline accommodates unforeseen circumstances. I also consider resource requirements and develop a comprehensive budget that aligns with project goals and organizational constraints. Throughout the project, I monitor progress against the timeline and budget, making adjustments as needed to ensure project completion within the defined parameters.”
9. How Do You Ensure That Data Integrity Is Maintained Throughout an Epic Project?
Answer:
“Data integrity is paramount in Epic projects, and I implement rigorous measures to maintain it throughout the project lifecycle. I establish clear data validation and verification processes, ensuring data accuracy and completeness. I also implement data quality monitoring protocols to identify and address any discrepancies. Additionally, I prioritize data security, employing robust measures to protect sensitive information from unauthorized access. My commitment to data integrity ensures reliable and trustworthy data for informed decision-making and optimal patient care.”
10. What Strategies Do You Use to Motivate Team Members During Long-Term Epic Projects?
Answer:
“Motivating team members during long-term Epic projects requires a multifaceted approach. I establish clear project goals and objectives, ensuring everyone understands their role and contribution to the overall success. I provide regular feedback and recognition for accomplishments, fostering a sense of achievement and appreciation. I also create a collaborative and supportive environment where team members feel comfortable sharing ideas and contributing to the project’s success. By fostering a positive and engaging work environment, I maintain team motivation and ensure project goals are achieved.”
11. How Do You Handle Conflicts Between Team Members on an Epic Project?
Answer:
“Conflicts are inevitable in team settings, and I possess the skills to effectively resolve them. I adopt a proactive approach, addressing conflicts head-on and facilitating open communication between team members. I strive to understand each individual’s perspective and work collaboratively to find mutually agreeable solutions. I also emphasize respectful communication and active listening, creating a safe space for team members to express their concerns and work towards a resolution. My goal is to foster a harmonious and productive team environment where conflicts are addressed constructively and contribute to project success.”
12. What Steps Do You Take to Ensure That User Acceptance Testing Is Successful?
Answer:
“User acceptance testing (UAT) is crucial for Epic project success, and I implement comprehensive measures to ensure its effectiveness. I create a detailed test plan outlining objectives, success criteria, and testing procedures. I involve stakeholders in the process, ensuring their input is incorporated into the testing plan. I provide clear instructions and training to users participating in UAT, ensuring they understand their role and responsibilities. I monitor testing progress closely, providing feedback and support as needed. Finally, I analyze test results thoroughly, identifying areas for improvement and ensuring the system meets user requirements.”
13. Describe Your Experience with Training Users on New Epic Systems.
Answer:
“I possess extensive experience training users on new Epic systems, empowering them to utilize the system effectively. I have conducted numerous training sessions for both new and experienced users, covering topics such as patient portal navigation, electronic medical record management, and reporting tools utilization. I hold Epic Ambulatory and Epic OpTime certifications, which enable me to provide in-depth training on the system’s functionalities. I am passionate about helping others learn and understand the Epic system, and I derive satisfaction from witnessing their progress and successful adoption of the system.”
14. How Do You Measure Success for an Epic Project?
Answer:
“I employ a comprehensive approach to measuring success for Epic projects, utilizing both quantitative and qualitative metrics. I track progress against the project plan, analyzing performance data and assessing the project’s impact on the organization. I prioritize stakeholder satisfaction, ensuring their expectations are met and project goals are achieved. I also consider the project’s impact on operational efficiency, cost savings, and patient care improvement. By evaluating these metrics, I gain a holistic understanding of project success and identify areas for improvement in future endeavors.”
15. What Strategies Do You Use to Keep Up with Industry Trends and Best Practices Related to Epic Projects?
Answer:
“Staying abreast of industry trends and best practices is essential for Epic Project Managers. I subscribe to industry newsletters and blogs, attend conferences and seminars, and participate in online forums to gain insights from experts and peers. I also network with other Epic Project Managers, sharing knowledge and experiences. I recently completed an Epic certification course, ensuring my familiarity with the latest best practices. My commitment to continuous learning ensures I bring the most up-to-date knowledge and expertise to every project I undertake.”
16. Do You Have Any Experience with Post-Implementation Support for Epic Projects?
Answer:
“Yes, I have extensive experience with post-implementation support for Epic projects. In my current role, I am responsible for troubleshooting any issues that arise after system implementation. I work closely with stakeholders to ensure prompt and effective resolution of any challenges. I possess a deep understanding of the technical aspects of the system, enabling me to identify and resolve issues efficiently. My strong communication skills facilitate collaboration with stakeholders and ensure a smooth transition to the new system.”
17. How Do You Handle Requests from Stakeholders for Additional Features or Functionality After an Epic Project Has Been Completed?
Answer:
“I handle requests for additional features or functionality after project completion with professionalism and organization. I prioritize requests based on their
Project Management Interview #9: Do you have international project team management experience?
If the company you’re applying to is a multinational one, experience managing international project teams will be a big part of the review process. It might even include managing remote teams. If you don’t have this experience, be honest in your response.
If this happened to you, the interviewer may ask you more questions, like how you dealt with it and whether you had to deal with cultural differences.
The following can be a good answer to this project manager interview question.
The project manager candidate answers the question with numbers from a real project he managed. He also provides interesting benefits from having a diverse, international project team.
PM Job Interview Question #15: Why should we hire you?
This question is not just for a project manager interview. Most human resources personnel ask this question to evaluate a candidate during job interviews.
There can be hundreds of other applicants that you have to surpass to get a project manager job. Your background, skills, and resume should be impressive and match the requirements of the job description. However, you have to be unique when providing an answer to this question. The interviewer must say, “Wow, he is the right person for the job. ”.
Find out what’s new with the company before the interview to give the best answer to this project manager question. For an answer to this question, a recent financial report, investment, or research and development announcement from the business can be helpful.
The following can be a good answer to this interview question:
The project manager candidate highlights how he saw the position vacancy and why he applied. Then, he clarifies why his experience fulfills the the position requirements. Additionally, he says that he will not only help the business but also learn a great deal from Apple.
Hint: Do not risk your next PM Job Interview! Attend a Project Manager Mock Interview session to see how you perform, and improve your PM interview skills.
PROJECT MANAGER Interview Questions & ANSWERS! (How to PASS a Project Management Job Interview!)
FAQ
What does a project manager do for Epic?
How long is the project manager skills assessment test for Epic?
What is a 2nd interview?
What is the epic hiring process?
The Epic hiring process typically begins with a phone screen or a recruiter call, followed by an online skills assessment that includes math, logic, coding, and English grammar.
What do hiring managers look for in a project manager?
Juggling multiple projects at once is a reality in many roles, and how you handle it can make or break your success on the job. Therefore, hiring managers want to get a sense of your organizational and leadership skills. They want to know if you can effectively delegate tasks to ensure that all projects are completed on time and to a high standard.
Why do hiring managers ask this question?
This question is a way for hiring managers to understand how you prioritize, strategize, and execute plans. It’s not just about getting the job done, but how efficiently and effectively you can do it. Can you allocate resources in a way that maximizes output and minimizes waste?
What happens after a project management assessment?
After passing the assessment, candidates may proceed to a final interview, which consists of multiple rounds such as a software demo, project manager role overview, case study, and presentation. Throughout the process, the company is known for being responsive and efficient, with a strong emphasis on relocating to Madison, Wisconsin. 1.
