Difficult interview questions are becoming more common in recruitment processes in an effort to identify the best talent.
The difficult interview questions they ask you are designed to separate great people from exceptional people.
HOTEL MANAGEMENT Interview Questions & Answers! (Become a Hotel Manager!)
Why do you want to work for our hotel?
Focus on something that makes the place special–either for you, or for the guests. It can be an amazing location (a place where you always wanted to work, and guests love to come), excellent training program for new hires (something you look forward to).
You can refer to top reviews they got on Booking.com and other websites, to the range of facilities they offer to their guests (or pick one that is really special), or to anything else that makes the hotel unique in your eyes.
Employee turnover is very high in hotel industry. You should convince them that you like their hotel, that you have a good reason for your choice, and won’t leave the place after a first argument with your superior, or as soon as you find a better salary offer in a nearby hotel.
How do you imagine a typical day in work in our hotel?
Your typical day depends on the size of the hotel, and scope of your responsibilities. In small hotels you may respond for a huge variety of duties, ranging from reception to room service. In a big hotel, however, you will have one role only (for example a chef, porter, or receptionist). It will be very clear what you should do, and job description should give you an idea.
Anyway, you should say that you expect to be busy, and work hard. Talk about things you will do in job, your duties, and not about working breaks such as going for a lunch, or enjoying a cigarette with your colleagues somewhere behind the hotel.
You will enjoy these nice things, but it is better not mentioning them in an interview.
5 ESSENTIAL TIPS TO HELP YOU PASS YOUR HOSPITALITY JOB INTERVIEW
The following 5 short but vital tips will help you to excel in any job interview within the hospitality sector. As you are probably already aware, customer service and availability are at the top of the list when it comes to the hiring manager’s interview score sheet, so make sure you excel in these areas during your job interview!
HOSPITALITY JOB INTERVIEW TIP #1
Consider carefully the maximum number of hours you can work before you attend your hospitality job interview. If you can work unsociable hours, including evenings and weekends, the greater chance of success you will have.
HOSPITALITY JOB INTERVIEW TIP #2
You must wear a smart, clean, and professional outfit to your hospitality job interview. Standards and cleanliness are vital in this sector, so make sure you wear a smart outfit to your interview that shows you fully understand how important these are.
HOSPITALITY JOB INTERVIEW TIP #3
During your hospitality interview, refer to the importance of health and safety, and the ability to follow food hygiene procedures at all times within your work.
HOSPITALITY JOB INTERVIEW TIP #4
Before you attend your hospitality job interview, think of a situation you have been in where you previously provided excellent customer service and also worked as part of a team. You will be required to answer several behavioral questions during your interview that assess your ability to perform to the highest standard possible in respect of teamwork and customer service.
HOSPITALITY JOB INTERVIEW TIP #5
At the end of your hospitality job interview, you will have the chance to ask several questions of your own. Here are 3 smart questions to ask the hiring manager:
Q1. What would you need me to concentrate on in the first 30 days of starting work?
Q2. Is there an opportunity to work extra hours within this role?
Q3. What can I do in this role to help you beat your closest competitors?
DOWNLOAD RICHARD MCMUNN’S 24 HOSPITALITY JOB INTERVIEW QUESTIONS AND ANSWERS PDF GUIDE BELOW!
How to answer: Answer honestly here, because the availability you give might turn into regularly scheduled shifts. If you aren’t available during the shifts that are open, then the role is not a good fit for you. But if you’re flexible, then you have a better chance of aligning with the shifts the interviewer needs.
Why they’re asking: This is a practical question; your interviewer needs to know when you’re available to work so they can fit you into the schedule.
How to answer: Even if you’ve never held a formal leadership role, you’ve probably flexed your leadership skills in your last role. Did you train new employees? Did you lead the rollout of a new initiative? Share a story about a situation in which other employees looked up to you or when you were responsible for the results of a project. You’ll get extra credibility if you can explain what the results were, like if 95% of your trainees passed the new-hire test.
Why they’re asking: This question helps your interviewer understand what drives you and what you enjoy. They’re looking for some elements of your last job that you enjoyed that align with responsibilities or tasks you would perform in this job.
In this article, we’ll run through 30 hotel interview questions that hiring managers are likely to ask, and we’ll give some into what they’re looking for. Whether youre applying to be a bellman, concierge or hotel manager, thinking through questions and answers ahead of time for common interview questions will give you a leg up on the competition.
FAQ
What should I say in a hotel interview?
- Tell me about yourself.
- How did you learn about this position?
- What interests you about being a front desk employee?
- Why should we hire you for this role?
- How familiar are you with the hotel industry?
- What is your greatest achievement in your career?
What are the 10 most common interview questions and answers pdf?
- Tell Me About Yourself. …
- Why Are You the Best Person for the Job? …
- Why Do You Want This Job? …
- How Has Your Experience Prepared You for This Role? …
- Why Are You Leaving (or Have Left) Your Job? …
- What Is Your Greatest Strength? …
- What Is Your Greatest Weakness?
What are 10 good interview questions and answers?
- Tell me about yourself.
- Walk me through your resume.
- How did you hear about this position?
- Why do you want to work at this company?
- Why do you want this job?
- Why should we hire you?
- What can you bring to the company?
- What are your greatest strengths?
Why do you want to work with us hotel?
