Many hiring managers must hire for roles they do not fully understand. Because of this, it is important to do research before the interview: this lets you find the right questions to ask the candidates and choose the best one by looking over their answers.
You can use skills tests to select skilled HVAC candidates to interview. Using a skills test will help you narrow down the candidates you want to interview based on their scores, saving you time from interviewing people who aren’t a good fit.
Here are 41 HVAC interview questions to help you get the most out of your time with technicians and make sure you know what to ask.
When interviewing your candidates, start the interview by familiarizing yourself with the candidate and their experience. Here are 16 questions to help you better understand the HVAC technicians who have applied for your role.
When you ask these interview questions, you need to know which expert answers to look for from candidates.
You can read about five of the most important interview questions below, along with sample answers to those questions. This will help you get to know your candidates better.
Finding and keeping skilled technicians is very important in the HVAC industry, which is always changing. Over 400,000 HVAC technicians will be needed in the next ten years, so there is a lot of competition for qualified people. To stay ahead in this competitive field, you need to have the right tools and know-how to find and hire the best HVAC mechanics.
This comprehensive guide delves into the intricacies of HVAC mechanic interview questions, providing you with a valuable resource to identify and secure top talent for your team. We’ll explore various categories of questions, including general, behavioral, technical, and technology-related inquiries, to help you assess a candidate’s skills, experience, and overall fit within your company culture.
General HVAC Mechanic Interview Questions
These questions delve into the candidate’s overall interest in the HVAC industry, their motivations for seeking a new opportunity, and their previous experience and qualifications
- Why do you want to work in the HVAC industry?
- What do you know about our HVAC company?
- Why are you looking for a new opportunity?
- What previous experience and/or training makes you qualified for this particular HVAC job?
- Why did you leave your previous job, and why do you want to work with us?
- Do you have a valid driver’s license and clean driving record?
- Can you email us a list of references?
Behavioral/Situational HVAC Mechanic Interview Questions
These questions assess the candidate’s problem-solving abilities, customer service skills, and overall approach to handling challenging situations.
- Describe a specific HVAC job where you sacrificed safety for speed.
- In previous HVAC jobs, did you ever turn an unhappy customer into a satisfied customer?
- A customer expresses anger or frustration over a bill. How do you respond?
- What safety violations do you see most often, and how would you prevent them?
- Here’s a specific HVAC job scenario. Explain your process for handling the call.
Technical HVAC Mechanic Interview Questions
These questions evaluate the candidate’s technical knowledge and understanding of HVAC systems, components, and principles.
- What does BTU/CAV/AHU mean?
- What is cooling or heating load, and how do you calculate it?
- What are the different ways heat can be lost or gained?
- What is relative humidity, saturation point, and the relative humidity at saturation point?
- What is the difference between a heat pump, heating, and refrigeration?
Technology & Tools HVAC Mechanic Interview Questions
These questions test how comfortable and experienced the candidate is with using mobile devices and field service software in the HVAC field.
- How do you view mobile technology and its role in the future of the HVAC industry?
- What is your experience with using mobile technology on the job?
- After diagnosing the problem, what tools have you used to explain options to a customer?
Payroll HVAC Mechanic Interview Questions
These questions explore the candidate’s salary expectations and understanding of performance-based pay structures.
- What are your wage expectations?
- Have you ever worked for a company that uses performance-based pay?
- What are your expectations for bonuses or SPIFs?
Additional Resources for Hiring HVAC Mechanics
- ServiceTitan’s HVAC Technician Interview Questions: This comprehensive guide provides a detailed breakdown of various interview questions, along with tips for evaluating candidates’ responses.
- Indeed’s HVAC Interview Questions: This resource offers a diverse range of interview questions, categorized by skill level and experience, to help you tailor your interview process.
Based on the tips and advice in this guide, you’ll be able to conduct effective interviews for HVAC mechanics and choose the best candidates to join your team. Remember that the right questions can tell you a lot about a candidate’s skills, experience, and how well they’ll fit in with your company culture as a whole. Spend the time to come up with good interview questions and do thorough interviews to make sure you hire the best HVAC mechanics who will help your business succeed.
Describe your daily schedule as an HVAC technician.
Your ideal candidate should already have a clear picture of what the role will look like. They should also be able to list the specific tasks they do as an HVAC technician and explain how they prioritize them.
Time-management skills are essential for maintenance and repair professionals. The person you want to hire will be able to set priorities for tasks based on how important they are and how much time they need.
A customer has concerns about the cost of the repairs. Which steps do you take?
If a customer doesn’t agree with how much repairs cost, your tech should be able to explain the prices. They should also ensure the customer makes the payment and be firm without harming the relationship.
It’s a tough situation, but the candidate should be able to explain their plan or give an example of how they dealt with a similar problem in the past by using what they know about customer-relationship management.
Prepared for Interview Questions for Tech 1 & Apprentices as HVAC Technician
FAQ
How do I ace my HVAC interview?
What questions are asked in the HVAC service coordinator interview?
What is the basic knowledge of HVAC system?
What questions should you ask in an HVAC interview?
Here are 11 essential interview questions and sample answers to help identify the best candidates for this role. 1. What does BTU/CAV/AHU mean? This question assesses the candidate’s knowledge of HVAC terminology, including BTU (British Thermal Unit), CAV (Constant Air Volume), and AHU (Air Handling Unit).
Why is the HVAC technician interview question important?
Lastly, this question is important because it allows the interviewer to gauge the HVAC technician’s level of experience and expertise. The answer to this question will give the interviewer a good idea of how much the HVAC technician knows about the HVAC industry and how they can advance their career.
How do you interview a HVAC technician?
When interviewing your candidates, start the interview by familiarizing yourself with the candidate and their experience. Here are 16 questions to help you better understand the HVAC technicians who have applied for your role. Why did you apply for this position? What experience do you have with repairs and HVAC systems?
Should you use a skills test in an HVAC interview?
Using a skills test will allow you to narrow down your selection of interviewees based on their results, ensuring you don’t waste time interviewing unsuitable prospects. To help you maximize the efficiency of your interview process and know what to ask, here are 41 HVAC interview questions to ask your technicians.
