While you can expect any interview to cover certain basics, be prepared to show your Kroger interviewer that you are a “people person” with your body language and with your smile as you answer their questions. Here are the top 10 most asked Kroger interview questions, along with suggested answers that will help you ace your interview.
This is perhaps the most common question an interviewer will ask, but it is also one of the most important. This is your best opportunity to show why you are interested and invested in this company above all others. Remember, even if you are applying to other companies for other jobs, in this interview, all you need to communicate is that you care about joining Kroger. On the other hand, this does not need to be a complicated answer, but simply what drew you to consider Kroger in the first place. It can even be as simple as its location relative to your home.
Answer: I am looking for my first job, and I think Kroger would be a great place to start. I love shopping here, and I already feel like I know where everything is in the store. It’s only a few minutes from my house, so I would always make it to work on time. Plus, I think it would be fun to meet interesting people and help them out with their groceries.
Companies want to know that you have done your homework and that you know something about who they are as a brand and an institution. You don’t need to know every fact about the company, but having some baseline knowledge at your disposal shows that you care enough to want to learn more. You could also say something about your experience with the store you are applying to.
Answer: I know Kroger is one of the biggest grocery store chains in the United States. They have almost 3,000 stores operating under a few different names. Kroger offers online ordering and curbside pickup or delivery, which is great for customers who don’t want to spend a long time in the store. Locally, I know this Kroger opened about 70 years ago and my dad’s first job was actually a bagger here when he was in school.
3. Tell me about how your previous work experience has made you qualified for this job.
The interviewer wants to know that you have the hard and soft skills to succeed in the job. If you have previous work experience, talk about what you have done before that is transferable to the current role. If this is your first job, tell that to the interviewer and focus on what you can offer. Talk about any leadership roles you have had at school or in extracurricular activities, including any volunteer work. Mention your enthusiasm for helping people, staying busy, and being useful to others.
Answer: I’ve had a couple of summer jobs before this. I worked at the waterpark two years ago and helped out at my mom’s store last year. I have also volunteered at the community center on weeknights for the past 4 months. In each of these roles, I regularly helped customers and really enjoyed it.
This question can help you show a little of your personality and show what energizes you about your work. The interviewer wants to know what kind of employee you’ve been in the past, and if that is likely to translate into a good fit for this position. You may choose to relate your answer to the description for this position, or you may have an answer that has nothing to do with the job at hand – either answer is totally fine. Just be honest and direct. Employers want to see this as well.
If this interview is for your first job, the interview will likely skip this question altogether. However, if they don’t, make it clear that you are eager to gain as much experience as possible through this job.
Answer: My last job was as a cashier for a music store downtown. I got to work with a lot of interesting customers and learned a lot about different kinds of musical instruments. If I was on the service floor, I would direct customers as best as I could to what they were looking for. I also performed other duties like organizing the instruments and equipment. I liked being able to present a clean store to make it easier for people to find what they want.
This is your time to shine. The interviewer has given you a platform to brag about yourself, so take full advantage of it. Don’t lie about yourself and make yourself sound better than you really are, but don’t be afraid to put your best qualities on display. Think about how your strengths and passion can play into this job.
Answer: I love helping people, and I think this job would be a great way to do that. Everybody needs groceries, and they want to get what they need as quickly as possible without any problems. I would do my best to make sure that every customer is satisfied with their shopping experience, from the moment they walk in the door till their last bag is loaded up. I am friendly and outgoing and love finding the answers to people’s questions.
This is more specific than asking about why you are the best candidate, but it is another way that interviewers will try to assess your fit for the job. If you’re able to align your greatest strength to the job at hand, great. If not, you can simply talk about what would make you a great employee.
Answer: I pay close attention to the quality of my work and try to do every job right the first time. I would make sure all items are bagged in the safest and most efficient way possible and will always listen to the customer’s preferences. I’ll answer every question with a smile and will do everything I can to make sure they are satisfied with their shopping experience.
No one is trying to trap you by asking this question. An honest and forthright answer here is one way for an interviewer to see if you are aware of ways that you can be a better employee. Remember, the key is to state your weakness and then talk about how you are actively fixing it.
Answer: Sometimes, I have a hard time staying focused on the job. My manager has spoken to me before about jumping back and forth between jobs and not finishing one task at a time. I have tried to work harder at staying focused at work, and I am doing better at finishing one task before moving onto the next.
Though Kroger sells groceries, it is all about customer service. The interviewer wants to find someone who will enjoy going above and beyond to make customers happy. Show them that you love helping people and solving problems. Make sure you are smiling as you answer this question in particular.
Answer: Great customer service means that the customer finds everything they need, they get good value for the money they pay, and that they will return again in the future. Greeting customers with a smile, answering their questions, and making them feel like the most important customer are a few of the ways I will serve them in this job.
Performing well under pressure is essential in any service-related position. Interviewers want to know if you have what it takes to thrive in that kind of environment.
Answer: I have experience working under pressure and thoroughly enjoy operating at that pace. I have managed the front desk of a small shop before and have been responsible for greeting customers as well as assisting other shoppers, keeping the shelves stocked and the store clean and tidy. I can manage multiple tasks well and enjoy not having a minute to get bored.
Sooner or later, everyone who works in a grocery store will encounter a customer who cannot be pleased. The important thing when considering your answer – and how you would actually handle the situation – is to show that you won’t lose your cool.
Answer: I would start by apologizing for their experience, and establish that I truly care and am there to help. Then, I would ask questions and try to understand what the customer wants, then do my best to help them. I think it is critical to really listen to the customer, put yourself in their shoes, and make sure you understand so you can find a solution. If they are still not satisfied or get more upset by the situation, I would suggest that I bring my manager in to help us find a solution together.
Behavior Based Interviewing | Message From Kroger | Kroger
Interviews for Top Jobs at Kroger
Cashier Interview
I interviewed at Kroger
Interview
They will hire anyone 1.without a criminal record and 2. who can pass their psych test, for which they will tell you there are no right or wrong answers. There are definitely right and wrong answers, it you’re trying to get the job, which of course 100% of the people taking the quiz are definitely trying to do. Just make sure that you say you enjoy working with others.
- There are no interview questions except for your availability.
Clerk Interview
I interviewed at Kroger
Interview
The easiest job interview you will ever have. They pretty much hire anyone with a pulse. There is a background check but it seems like they only screen out people with felonies.
- Why do you want to work here?
Kroger Cashier Interview Video
Insider Tips
Videos: We sit down and talk to former Kroger employees about their jobs.
Kroger Interview Questions and Answers
1) What can you tell us about Kroger?
2) Tell us about your previous work experience?
3) Why do you want to work for Kroger’s?
4) Why should I hire you?
5) How do you define excellent customer service?
6) What is your greatest strength?
7) What is your greatest weakness?[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” width=”100%” custom_padding=”0px||5px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]
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My greatest weakness is I take criticism too personally. I have learned not to overreact and think about what was said. I have found that I have become a better employee when I learn from feedback.[/et_pb_accordion_item][/et_pb_accordion][/et_pb_column][/et_pb_row][/et_pb_section]
8) Where do you see yourself in five years?
9) Do you have any questions for us?
In addition to mastering Kroger Interview Questions here are a few tips
Can you please tell me something about yourself?
They like friendly and outgoing people at Kroger, and that’s exactly how you should answer this question. Tell them what you do for a living, whether you study, what role this placement plays in your life, and do not forget to mention also some hobby, or something from your personal life, just to help ease the atmosphere in the room, and to show right from the start that you are a genuine applicant and do not plan to hide anything in front of the interviewers.
How to Apply for a Job at Kroger
Whether you’re applying for a job as a sales associate in a store or as an executive manager at the headquarters, it’s always smart to do a little research and preparation before actually submitting a job application. These quick tips for getting hired at Kroger can help:
Now that you’ve got the basics covered, it’s time to start looking for the job you want and start applying. That’s the easy part; the next hurdle is getting the hiring manager to call you in for an interview.
FAQ
What kind of questions does Kroger ask at an interview?
- Tell me about how you worked effectively under pressure. …
- How do you handle a challenge? …
- Have you ever made a mistake? …
- Give an example of how you set goals. …
- Give an example of a goal you reached and tell me how you achieved it.
What are the 10 most common behavioral interview questions and answers?
- What makes an ideal coworker in your eyes?
- How do you prioritize projects under pressure?
- How would handle your schedule when it’s interrupted?
- Have you ever bent company policy to satisfy a client?
- How have you handled setbacks at work?
What kind of questions are asked in a behavioral interview?
- Study the job description.
- Review major projects you’ve worked on.
- Revisit previous job performance reviews .
- Make a list of your professional accomplishments .
- Use the STAR method to structure your response.
- Be open and honest in your answer.
- Practice your interview responses aloud.
How do you pass behavioral interview questions?
- Study the job description.
- Review major projects you’ve worked on.
- Revisit previous job performance reviews .
- Make a list of your professional accomplishments .
- Use the STAR method to structure your response.
- Be open and honest in your answer.
- Practice your interview responses aloud.
