medicare phone interview questions

Nearly 96% of American workers are covered under Social Security, according to the Social Security Administration, and may be eligible for benefits when they retire. Applying for retirement or Medicare benefits is age-sensitive, meaning the amount of benefits can vary based on your age when you apply. Typically, benefits are higher the older you apply. During the application process, you might be interviewed by an SSA employee. During this process you can expect some common questions.

The interviewer will ask you to provide some basic information about yourself, such as your full legal name, your birthplace and birth date, and your date of retirement. To support your answers, have documentation in hand, such as your birth certificate, Social Security card and proof of U.S. citizenship or lawful alien status. You will also be asked about your marital status and whether you have any children. If you have divorced and remarried, you will also be asked to provide details about these marriages as well.

Top 7 Phone Interview Questions & Answers (Cheat Sheet Included!)

Interviews for Top Jobs at Centers for Medicare & Medicaid Services

Health Insurance Specialist Interview

Application

I interviewed at Centers for Medicare & Medicaid Services

Interview

Very straightforward interview. The hiring managers were polite and knowledgeable. The interview took about 1 hour. I was asked to send a writing sample at the end of the interview.

Interview Questions

  • What do you know about CMS?

Administrative Interview

Application

I applied online. The process took 1 day. I interviewed at Centers for Medicare & Medicaid Services

Interview

Had 3 interviews (Each for a different position/ office. Multiple offices may contact you if many like your resume). One was just a phone interview, essentially got offered the position on the phone. The second was in person, about 20 minutes. Easy, simple questions. Very nice people. The third was also in person. Lasted about 10-15 minutes. They really just talked to me about the position and did very little questioning. Got offered the position the same day. All interviews were relatively low pressure.

Interview Questions

  • Some questions I remember:Q:Tell me about yourselfQ: Biggest strength/weakness?Q: What makes you better/unique from other applicants?

Health Insurance Specialist Interview

Application

I applied online. The process took 4 weeks. I interviewed at Centers for Medicare & Medicaid Services (Washington, DC) in Jan 2016

Interview

Very intense and fair,they talked a lot about my experience and verified it with me explaining experience with examples so be ready to give examples just be yourself and you will be fine I am waiting for the FBI check to come back now

Interview Questions

  • What do you know about this division

Example: “In my last role, I had a client who was looking for an affordable Medicare plan that would cover all of his medical expenses. He also wanted to know if there were any additional discounts he could qualify for. After reviewing his current coverage and eligibility for other discounts, I found that he qualified for a discount on his monthly premium because he was a veteran. This information allowed him to save money each month while still receiving quality care.”

Example: “I find that keeping the conversation casual and friendly is one of the best ways to get my clients to open up about their needs. I try to ask them questions about themselves or what they do for fun. This helps me learn more about who they are and why they might be interested in our Medicare plans. It also makes them feel like we’re on equal footing.”

Example: “I have been working in this industry for five years now, so I am very familiar with all aspects of Medicare. In my last position, I was responsible for educating clients about their options when choosing a Medicare plan. I would first ask them questions about their medical history and any conditions they were currently managing. Then, I would help them choose a plan based on their needs.”

In this guide, we will provide you with a list of sample Medicare sales interview questions and answers that you can use to prepare for your interview.

Example: “I’ve worked in a call center for five years where I sold life insurance policies to customers over the phone. In my last position, I was promoted to lead agent where I trained new agents on our company’s products and helped them develop their sales techniques. This experience has given me valuable insight into what works best when selling insurance products.”

Questions About Your Work History and Banking

The Social Security Administration will ask you questions about your work history and basic information about your finances. Benefits depend on how much you earned during your career. If you had multiple jobs and varying earnings during various years, you’ll have to provide a record of them to the SSA. Gather copies of your W-2s, the dates of any railroad work or military service in addition to routing and account numbers for your bank accounts.

FAQ

What questions are asked during a Medicare interview?

Here are the most common telephone interview questions and answers:
  • What Are Your Strengths? …
  • What Is Your Greatest Weakness? …
  • Why Should We Hire You? …
  • Why Did You Leave Your Last Job? …
  • Tell Me About Yourself. …
  • Why Do You Want to Work Here? …
  • Describe Your Current Job Responsibilities. …
  • What is Your Management Style?

What are the 10 most common interview questions and answers medical field?

12 common healthcare interview questions and how to answer them
  • “Tell me about yourself.” …
  • “Why did you choose to apply?” …
  • “What is your biggest strength?” …
  • “What is your biggest weakness?” …
  • “How do you see the future of healthcare?” …
  • “How do you stay informed on current events and advancements in healthcare?”

How do you pass a phone interview?

Phone interview tips
  1. Confirm the scheduled time. Before the day of your interview, confirm the date and time so you’re sure to pick up when the call comes in. …
  2. Reschedule, if necessary. …
  3. Research the company. …
  4. Know who will be calling you. …
  5. Look over the job description. …
  6. Be an active listener. …
  7. Be professional. …
  8. Smile.

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