RadioShack Sales Associate Interview Questions & Answers: Your Guide to Landing the Job

People who want to work at RadioShack have to go through the whole hiring process, which includes interviews with store and district managers. RadioShack has more than 4,700 stores in North America. The interview process is different at each one, but most people who are interviewed meet with hiring managers at least twice. RadioShack job interviews are usually led by store managers at first, and then district management is usually in charge of more interviews. Interviews at RadioShack are usually simple and laid-back. They last anywhere from 20 to 30 minutes for entry-level job seekers to an hour and a half for managerial candidates.

Applicants interested in entry-level sales associate positions usually need to demonstrate selling skills during RadioShack job interviews. Hiring managers often point out RadioShack items or other nearby items and ask applicants, “How would you sell this item to a customer?” RadioShack interview questions also ask about previous experience dealing with angry customers or getting shoppers to buy extra items. Questions like “What would you do if a customer asked you to lower the price of an item?” and “How would you respond to a shopper who refused your help and said they were “just looking”?” are often asked of people who want to work for a company.

In RadioShack interviews, candidates for management positions are often asked to show that they can do everyday tasks related to retail management as well as how well they can sell products. RadioShack hiring managers usually have to answer questions like, “What would you do if you were the only manager on duty during a very busy shopping day?” and “How do you know which candidates will be the best?” Aspiring managers also have to answer questions about their past successes and failures on the job and often have to talk about what they did or should have done to fix professional shortfalls.

RadioShack Sales Associate Interview Video

Interviewer: Please describe your job title and primary duties. RadioShack Employee: I was just a basic sales associate. I mostly tried to sell cell phones when I wasn’t cleaning up. That was a big deal. That was the most important thing because we would get emails either praising or complaining about our bad or great cell phone sales for the week or even the day. So you needed to help people in electronics, or computer parts, boards and speakers. We even had a parts drawer that was about five feet long and six feet high and was full of capacitors, fuses, and other things that people needed. You had to know a bit about that. It wasn’t the busiest area, but after working there for a month, you learn everything, even if you didn’t really like it at first.

Interviewer: What was your favorite part about working there?RadioShack Employee: Commissions. The commission was pretty sweet. You got paid for every cell phone plan you sold, and you also got paid if you sold warranties. Anything sold in the store with a warranty, you got a commission. You got commissions for accessories you sold on cell phones. You could work 60 hours over two weeks and sell six cell phones and their accessories for $100.

Interviewer: Please describe a typical day as an employee. RadioShack Employee: If you weren’t cleaning up, you were putting stuff away. Shipments are oddly frequent there. The biggest thing was you always had to ask people about cell phones. It was the biggest thing. They drilled that into your head. Ask everybody about their cell phone when they come in the door. One of the best ways to catch them as they leave was to ask, “What kind of cell phone do you have there?” As they walk away, you might see someone with their phone in their hand or on their strap. Ask them: “I’ve seen that phone. It’s kind of old. You might be ready for an upgrade, if you’d like. ” That was a catcher, like: “You might get a free phone. Let’s check for an upgrade. ” And, you usually went from there.

Interviewer: How would you describe the application and interview process?RadioShack Employee: Standard. Go in, get the application, write down your availability. If I remember correctly, they do a little survey of your knowledge as far as electronics are concerned. I know they ask that in the actual interview, at least. Then, references, work history.

What questions did the interviewer ask you during the job interview? RadioShack Employee: They asked you how much you knew about computers. They asked what you knew about cell phones. The manager who hired me once asked me to show him my cell phone and sell it to him. He said something like, “Tell me about your cell phone and tell me how you would sell it.” Since you had to list some things about it, you should have known that the camera has X number of pixels and the apps load really quickly. It’s an android phone, so it has a bigger marketplace. They wanted your cell phone knowledge, your computer knowledge, electronic parts knowledge, and people skills.

RadioShack employee: They’re more professional than they seem when you go in there. Interviewer: What else would you tell someone looking for work? When you ask for an application, ask for the manager. Make sure you’re kept up. Maybe you have some nicer clothes on that day. During your interview, you should not wear jeans. Instead, you should wear a button-up shirt, tie, and nice pants. Take the time to learn, because they won’t hire you if you don’t answer the questions or can’t sell your own cell phone.

RadioShack Interview – Sales Associate