“Tell me about yourself.” “Have you ever had a job where you didn’t get along with your boss?” “Do you have any experience in the travel/hospitality/hotel industry?” “Why do you want to work for
?”
Are you wondering how to prep up for an upcoming hotel interview? Sure, you’ve dressed smartly and cleaned up nicely, but are you ready to wow the interviewer? In this post, we have listed 10 common hotel interview questions with tips to answer them properly.
If you are a fresher, it’s even better to have a pen and paper handy to make notes to help you construct from what you take from this post.
It so happens that the best way to ace hotel interviews is to get familiar with questions the interviewer might throw at you.
So, you already have a perfect resume carved and if not here’s a guide to get your Perfect resume for the hospitality industry.
While this article contains questions more suitable for Hotel industry freshers, the questions are equally important and relatable to all positions.
Now, we’ll walk you through 10 common hotel interview questions with tips to answer them effectively and with ease. Let’s begin.
Career in Hospitality Management: Live Interview with an Expert from Radisson Hotel Group
Interviews for Top Jobs at Radisson Hotel Group
Restaurant Supervisor Interview
I interviewed at Radisson Hotel Group
Interview
Very positive, they made me feel welcome and their questions were quite specific, wanted to know the challenges I faced in my current job and how I managed to overcome them. The interview lasted around 50 minutes, longer than I expected but everything was really professional.
- Related to stress management and the sector
Commissioning Engineer Interview
I applied online. I interviewed at Radisson Hotel Group (Koch) in Aug 2022
Interview
It was my first experience with hotel industry …. But it’s quite good and interview was difficult too …. For a commissioning Engeener there will 3 rounds for selection …. First 2 round can be managed and the last round was difficult
- Decribe , what do you know about HACCP
Receptionist Interview
I applied online. The process took 6 days. I interviewed at Radisson Hotel Group
Interview
Basic questions about yourself, and previous experience. Also prepare examples for specific situations that happen daily in a hotel and how you solved or you would solve them. Previous experience is needed so therefore is not an entry job
- What do you know about the company
This question is a great way for employers to learn more about your interest in their company. They want to know what you like about Radisson Hotel Group and why you’re excited to work there. Before your interview, make sure you research the company thoroughly so you can answer this question with confidence.
Example: “In my last position, I disagreed with one of my managers on how we should handle an issue that arose in our hotel. My manager wanted to address the problem immediately while I thought it would be better to wait until after guests checked out for the day so they wouldn’t notice. We discussed our thoughts and decided to try both approaches. In the end, waiting until later worked best because it allowed us to fix the problem without disrupting any guests.”
Example: “I would first ask what they’re looking for, such as restaurants, shopping or entertainment. Then I’d use my knowledge of the city to recommend some places that are popular among locals. If they wanted more information about specific locations, I would pull up Google Maps on my phone and show them how to navigate it so they could plan their day.”
Example: “When I worked as a concierge at a luxury hotel, I was helping a guest who needed help finding a restaurant for their anniversary dinner. The couple wanted something romantic but also kid-friendly so they could bring their two children with them. After asking some questions about their preferences, I found a restaurant that served delicious food in a beautiful setting while also having a kids menu. They were very grateful for my help.”
Example: “My greatest strength is my ability to work well under pressure. I’ve had many experiences where I was responsible for handling multiple tasks at once, and I always managed to complete them successfully. My weakness would be my attention to detail. While I am usually able to perform my duties without making mistakes, sometimes I rush through projects and miss small details.”
Can you tell me a little about yourself?
Sound simple and straightforward, right? While this common interview question is open-ended, you don’t have to bore the interviewer with lots of info.
This question might be asked in different ways like walk me through your CV, or in some other ways. However, this question always acts as an icebreaker. So, give your best and be yourself.
This article by CNBC gives definitive guidelines on how to answer when asked, Tell me about yourself.
Turns out, what the interviewer is looking for is a 2-minute snapshot of who you are and why you think you’re the best fit for the job.
Be to the point and tailor your answer to the job you are applying for. The recruiters want to know about you, your interests and your background to check if you would be the right fit for the role you are applying for.
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FAQ
What questions will be asked at a hotel interview?
- Can you tell me a little about yourself?
- Have you dealt with an unhappy or difficult customer? …
- Why are you interested in this position?
- Do you have any experience working in a hotel?
- Is your schedule flexible?
- What is your greatest weakness?
What are the 5 Ps of interview preparation?
- Don’t show up to an interview disorganized or disinterested. Employers are tired of it. …
- First, prepare. …
- Next, practice. …
- Be professional. …
- Always participate. …
- Finally, infuse passion and personality.
What questions are asked in a hotel receptionist interview?
- Tell me about yourself.
- Describe yourself in three words.
- Why do you want to work here?
- What do you know about our hotel?
- Are you familiar with this area?
- What is your greatest strength?
- What is your greatest weakness?
- Where do you envision yourself in five years?
Why should we hire you in hotel industry?
