Registered manager interview questions answers

Interview Questions
  • Motivation for working for being an inspector. …
  • what legislation are you required to comply with in your current role and what legislation/regulations would you need to comply with as an inspector? …
  • tell me about a time where you had to change your plans due to a high priority.

In this article, we explore some of the most common interview questions asked during a registered manager interview along with some great answers to help you win the job.

My CQC interview – what went well and not so well (04)

Role of the Registered Manager

A summary of the role of the Registered Manager can be accessed here .

Application guidance is downloadable here .

CQC Made Easy – Questions for Registered Managers

Managers who have applied for registration will receive a phone call from the CQC prior to them registering you. Below is a selection of questions that the interviewer may ask you. The interview usually lasts for about 30 minutes but can be longer. It is advisable to have a copy of your CQC application form in front of you and a copy of the Fundamental Standards. It may also be useful to have a copy of the practices Statement of Purpose to hand. You will also find it helpful to read the specific guidance for registered managers which can be found on the CQC website. Also familiarise yourself with the Health and Social Care Act 2008.

The questions below are set out in sections and are divided into questions about you, those related to the outcomes in the standards and finally your understanding of the regulatory framework. Please note that these questions are for guidance only. The questions may not necessarily be the same at interview.

Questions about you. . .

Q. Define your job role within the practice. Q. How long have you worked at the practice and how many days a week do you work there? Q. What do you understand your main responsibilities to be as a registered manager?

When thinking about your response, think about how you as a manager will continue to ensure compliance with the Fundamental Standards. The Standards are set out below:

  • care and treatment must be appropriate and reflect service users’ needs and preferences.
  • service users must be treated with dignity and respect.
  • care and treatment must only be provided with consent.
  • care and treatment must be provided in a safe way.
  • service users must be protected from abuse and improper treatment.
  • service users’ nutritional and hydration needs must be met.
  • all premises and equipment used must be clean, secure, suitable, and used properly.
  • complaints must be appropriately investigated, and appropriate action taken in response.
  • systems and processes must be established to ensure compliance with the Fundamental Standards.
  • enough suitably qualified, competent, skilled, and experienced staff must be deployed.
  • persons employed must be of good character, have the necessary qualifications, skills, and experience, and be able to perform the work for which they are employed.
  • registered persons must be open and transparent with service users about their care and treatment (the duty of candour).
  • Try to give at least one example of how the practice does this in at least one area. Also try to include how you as a manager keep in touch with the operational matters within the practice. An example of this would be being present at the practice at least 3 days a week.

    Also think about the special skills and qualities that you have to fulfil your role as a registered manager. This could be being senior partner or safeguarding lead etc.

    Titre originalCQC Interview Questions for RM

    cqc interview questions

    FAQ

    What questions will CQC ask me?

    We ask the same five questions of all the services we inspect:
    • Are they safe? Safe: you are protected from abuse and avoidable harm.
    • Are they effective? …
    • Are they caring? …
    • Are they responsive to people’s needs? …
    • Are they well-led?

    What is a fit person interview with CQC?

    The purpose of a fit person interview is for the CQC to assess the applicant’s fitness to be a registered manager or a partner, to verify the information submitted in their application process and to understand how the applicant will promote equality and diversity within the service.

    What do you understand your main responsibilities to be as a registered manager?

    Interview Questions for Care Managers:
    • Are you a good listener, and why would you say so? …
    • Could you give me examples from past experience where you sourced providers for patients with specialized needs, such as those with Alzheimer’s disease?

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