Target strives to maintain a great atmosphere, but it doesn’t want to cut corners when hiring. “We consistently set high expectations for everything we do.” That means hiring, too. The company even admits its goals are “challenging,” which is a bit intimidating. If you expect the Target interview questions to be a walk in the park, you’re probably in for a rude awakening.
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Hirevue Target Interview – Live Demo of Target Hirevue
What candidates say about the interview process at Target
Commonly asked questions, as reported by candidates
2. If a customer is looking for a product, but is having trouble describing it, what would you do?
It isn’t uncommon for customers to have trouble remembering the names of various products. By asking this question, the hiring manager can find out how you would navigate this potentially challenging situation.
EXAMPLE ANSWER:
9. The customer is upset because the product they purchased is unsatisfactory somehow.
Sample answer: “I would find out if they are wanting to trade out or return the item and then take them over to Customer Service.”
The proper response involves both providing good customer service and adhering to Target policies. Target has specific procedures concerning refunds and exchanges, the department staff members may have the authority to make adjustments themselves and should avoid making promises that may not be in line with company policy.
Therefore, taking them to Customer Service is the proper course of action.
1. Tell us what you know about Target.
It may not be asked first, but it definitely will be asked. It’s important to know the basics of any company you are considering as a place to work, Target adds to the importance of this question by seeking a definite place in consumers’ minds.
Target is not aggressively attempting to be the discount store of choice, but the all-around store of choice. They carry everything from raw meat and veggies to designer women’s clothes to electronics to sporting goods, all with great quality and reasonable pricing.
Do you personally love shopping at Target? Why?
Here are some key Target facts:
Recruiters want to know the person behind the paper application. What you can tell them about your work experience, and personal qualities that aren’t clear from your resume or application?
Your personal hobbies and interests are part of who you are, so go ahead and mention them, but be sure to concentrate on the things that make you a good candidate for working at Target. The interviewer will be listening for signs that you would make a great team player and fit in with the company’s culture.
Training, previous job experience, examples of teamwork, and work-related goals are great things to bring up in this part of the conversation.
For candidates seeking one of the many department staffing positions, this is a good opportunity to show by example that you know how to present features (facts, in this case about yourself) as benefits (something people want).
Whether this is an in-person interview or a phone call, what you say is almost as important as how you say it. Energy, positivity, and the ability to listen are key in customer service.
Be sure to practice – in front of a mirror or on a Zoom call with a friend. You should feel very comfortable answering this question.
