We have compiled the top 20 Quality Manager interview questions and answers that might be asked in an interview to test various aspects of skills, with tips and a sample answer for each of them.
TQM Interview Questions
What is your approach to delegation?
Candidates should describe how they encourage delegation as it fosters personal development and greater team spirit. They should make their subordinates aware of the responsibility that comes with decision-making and the consequences of their actions.
What has been your greatest achievement in quality management?
This gives candidates an opportunity to flaunt their professional achievements. Look for stories where candidates improved customer satisfaction rates or overhauled a quality inspection process that resulted in a significant decrease in product recalls.
Quality Manager Interview Questions:
Candidates should describe, in detail, the steps they would take to minimize oversight. Look for methodical approaches to quality assurance.
Are you prepared to build a career in Quality Management, in order to make the organization grow better? If yes, then wisdomjobs can guide you by giving you career advice related to the skills, qualifications, various job prospects and salary details all at one place. It helps you to save time and prepare well for your job hunt and for the job interview. Quality Management is an important function which is practiced by all industries whether production or services. As a Quality Manager, you have to ensure that the quality of products, or services, or processes of an organization are properly maintained regularly, so as to meet the customer’s requirements, which in turn increases the efficiency of the organization. Browse through the Quality Management job interview questions and answers if you are planning to get ready for the big job interview.
6. The dimension of ‘product quality’ which appreciates agile manufacturing is ________ a) Aesthetics b) Reputation c) Responsiveness d) Conformance View AnswerAnswer: c Explanation: Agile manufacturing refers to techniques that are being utilized by an organization to respond quickly to customer needs and also be prepared for market changes while still holding its quality standards. Responsiveness also appreciates the techniques used to satisfy the changes in customer needs.
5. Rajesh went to the market to purchase a khadi cloth for his father. The khadi cloth which the shopkeeper showed him was white in color, but it had patches of dust over it at many places. Which dimension of ‘product quality’ was poorly reflected by the shopkeeper? a) Reputation b) Serviceability c) Durability d) Aesthetics View AnswerAnswer: d Explanation: The presence of patches of dust resulted in customer dissatisfaction. The shopkeeper must have looked at the ‘aesthetic’ aspect of the product before displaying the khadi cloth to Rajesh.
This set of Total Quality Management Interview Questions and Answers focuses on “TQM – Dimensions of Product Quality – 2”.
4. Which dimension of ‘product quality’ is best reflected when a manufacturer ensures multiple slots in a mobile phone for different sized sim cards? a) Responsiveness b) Serviceability c) Aesthetics d) Reputation View AnswerAnswer: a Explanation: People use nano – sim cards, micro – sim cards as well as regular size sim cards. Multiple slots in a mobile phone ensure the use of multiple sim cards in a single mobile phone.
To practice all areas of Total Quality Management for Interviews, here is complete set of 1000+ Multiple Choice Questions and Answers. «
I would like to retire from this company. I would like to make a difference in the company whether in the company or any other position or area of the company As Total Quality Management TQM Administrator.
The key is to show that the mentoring of a co-worker was first a higher priority than the task you had at hand (remember, you want to show that you focus on highest priority tasks first). Then, describe in detail how you helped them not only complete the task but learn to do it on their own. You want to teach them HOW to fish and not to simply fish for them.
Describe your most unique ideas and initiatives that had the best results for the company. Make sure you highlight your creativity, your results, your diligence and your ability to execute.
Choosing the right metrics and comparing productivity of everyone on daily basis is a good answer, doesnt matter in which company you apply for a supervisory role.
This is another opportunity to show the interviewer what youre capable of so make sure to be prepared for this type of question. Have an example ready and make sure its an example of a suggestion youve made that was accepted and that have positive influence. If you can come up with an example that relates to the position youre applying for that would be even better.
FAQ
What are the five 5 major elements of TQM?
- Commitment and Understanding from Employees. …
- Quality Improvement Culture. …
- Continuous Improvement in Process. …
- Focus on Customer Requirements. …
- Effective Control.
What are the 3 main objectives of TQM?
- Customer focus. …
- Total employee commitment. …
- Process approach. …
- Integrated system. …
- Strategic and systematic approach. …
- Continual improvement. …
- Fact-based decision-making. …
- Communications.
What are the three pillars of TQM?
