- Do you have any previous work experience in shipping and handling? …
- Why do you want to work for UPS? …
- What do you know about UPS? …
- How would you manage the stress of a physically demanding job like this one? …
- What does your availability look like?
UPS Interview Questions with Answer Examples
What advice do candidates give for interviewing at UPS
UPS Truck Loader Interview Video 2
Interviewer: Please describe your job title and primary duties. UPS Truck Loader: My job title was a truck loader, and I loaded and unloaded large boxes off of freight trucks.
Interviewer: What was the work environment like? UPS Truck Loader: The atmosphere, it was very crowded, very busy, fast-paced.
Interviewer: How would you describe the application and interview process? UPS Truck Loader: I did the application online. The interview process was… first, you go in. They go over the application that they pulled offline, and then they schedule you to come back, and you might be in a 40-minute, I would call it maybe a, training session just right off. If you make it through that, then that tells you whether if you are going to be hired or not.
Interviewer: What questions did the interviewer ask during the job interview? UPS Truck Loader: What they want to know… if you’re in good physical condition, because you do lift boxes more than 30 pounds, so they want to know if you’re physically able to lift real heavy things. That seems to be the question that comes up a lot there, because they want to make sure daily that you are able to do that work.
Interviewer: What other advice would you give to a job seeker looking to gain employment? UPS Truck Loader: I would tell them if you’re planning on working at UPS, be strong minded. Be in your best physical condition, because it’s going to take it. It’s very fast-paced. It’s very physical, so when you are ready to go to UPS, be ready to work.
3) Can you physically lift 75 lbs. on a daily basis?
As a package handler, youll need to be able to lift heavy objects regularly. If you have lower back problems or arent fond of physical activity, then another job might be a better fit.
UPS Call Center Associate Interview Video
Interviewer: Please describe your job title and primary duties. UPS Call Center Associate: With UPS, I basically just worked customer service; did a lot of phone and working with people who couldn’t track their package. It’s just basically very simple. “Hi, thank you for calling UPS. This is Kayla. How may I help you?” So, that kind of person.
Interviewer: What was the work environment like? UPS Call Center Associate: It was fine. It was just kind of like a call center kind of thing. Yeah, you know, your supervisor walking around making sure everything’s okay – “You got any issues?” – mainly just to make sure people weren’t texting or doing something they’re not supposed to be doing during the time. Sometimes, it was very slow. Other nights or other days, it was very fast.
Interviewer: What was your favorite part about working there? UPS Call Center Associate: Working for UPS, my favorite part, basically my job. It was because it was so simple and it wasn’t like I had to get dressed up or anything like that. It was just really relaxed environment. Being a college student, I think if you’re going to class you don’t want to be in a suit and tie, so you can just go to class, go to work, and then be done. It wasn’t, I think, where you had to make sure you looked… I mean, you had to be presentable anyways, but you didn’t have to look like… you weren’t in front of people, in front of customers. You were just over the phone.
Interviewer: How would you describe the application and interview process? UPS Call Center Associate: The interview process for me, because I was in customer service – have I ever worked in customer service before, which I had. Basically, you know, how would you handle this situation? Like, they might give you a mock phone call kind of thing. Really nothing besides the general questions about yourself and the company, they’d explain a lot of things to you and mostly, like them telling you things about the company and what you’d be doing, your job duties, and if you feel like you can do that or not.
Interviewer: Did you earn any benefits or other job perks? UPS Call Center Associate: Working at UPS, I know, like my position and because I was temporary help, like I said I was hired for, which was fine. I know UPS has offered tuition assistance for those who work in the warehouse. I have friends who actually take it, you know, work at UPS and love that part about the company. UPS is very supportive of college students, thus again tuition reimbursement. After you work there for a year, you can get healthcare benefits and paid vacation time, which I think is great for college students to be able to get, because they usually don’t get that until they get into like their big job after graduation. So, they’re a company about their workers and taking care of the workers, and making sure their workers are advancing in their personal life.
Interviewer: What other advice would you give to a job seeker looking to gain employment? UPS Call Center Associate: Applying for UPS, I think you want to check, like see what job opportunities they have, because there’s different departments, and see what you feel would work best for you. If you’re not good on a phone, you could also work in the warehouse and do a lot of packaging, things like that or vice versa. If you know you can’t lift heavy things, you might want to do clerical work. And interviewing for UPS, again, when you go apply, dress nicely because they might interview you on the spot, which is nice, but it can be a shock to some people and they don’t feel prepared. Know a little about the company, too. That always helps.