Top Questions to Ask Maintenance Technicians During an Interview

Hiring the right maintenance technician is crucial for keeping your facility’s equipment and systems running smoothly. During the interview process, asking the right questions can help you gauge a candidate’s technical knowledge, problem-solving skills, and work ethic. In this article, we’ll explore some of the top questions to ask maintenance technicians during an interview.

How do you go about diagnosing issues with a piece of equipment?

This question assesses the candidate’s troubleshooting abilities and systematic approach to problem-solving. A good maintenance technician should have a logical process for identifying and resolving equipment issues, such as:

• Gathering information about the problem
• Inspecting the equipment visually
• Checking manuals and documentation
• Testing components systematically
• Analyzing data and observations
• Implementing solutions and verifying their effectiveness

Listen for a well-structured response that demonstrates the candidate’s methodical approach to troubleshooting.

What types of tools, programs, or methods are you familiar with?

Maintenance technicians should have a solid understanding of the tools, software, and techniques specific to their field. This question evaluates their technical knowledge and experience. Look for familiarity with:

• Diagnostic tools (e.g., multimeters, thermal cameras)
• Maintenance management software
• Preventive maintenance practices
• Safety protocols and procedures
• Specific equipment or systems relevant to your facility

A well-rounded maintenance technician should have a diverse toolkit and be open to learning new technologies and methods.

What type of work do you like doing the most?

This question can provide insights into the candidate’s preferences, strengths, and motivations. Their answer can help you determine if their interests align with the responsibilities of the role. Some common responses may include:

• Troubleshooting and problem-solving
• Preventive maintenance tasks
• Working with specific types of equipment or systems
• Collaborating with a team
• Training and mentoring others

Pay attention to their enthusiasm and passion for the work they enjoy most.

What makes you want to leave your current job?

While this question may seem personal, it can reveal valuable information about the candidate’s work ethic, job satisfaction, and motivations for seeking a new opportunity. Listen for positive reasons, such as:

• Desire for growth and advancement
• Seeking a better work-life balance
• Interest in a different type of work or industry
• Relocating for personal reasons

Avoid candidates who speak negatively about their current employer or colleagues, as this may indicate potential issues with their professionalism or ability to work well with others.

What questions do you have for us?

Asking this question towards the end of the interview allows the candidate to demonstrate their interest in the role and the company. It also provides an opportunity for them to clarify any concerns or gather additional information. Be prepared to answer questions about:

• Job responsibilities and expectations
• Training and development opportunities
• Company culture and values
• Career growth potential
• Benefits and compensation

A well-prepared candidate should have thoughtful questions that show their engagement and enthusiasm for the position.

Remember, the interview process is a two-way street. While you’re evaluating the candidate’s qualifications, they’re also assessing whether the role and company are a good fit for them. By asking the right questions, you can gain valuable insights and make an informed hiring decision.