Veterans service representative interview questions & answers.

OUR MISSION: To fulfill President Lincolns promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are Americas Veterans. How would you like to become a part of a team providing compassionate care to Veterans? The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE“). As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (COVID-19 – VA 003) in-accordance with 5 U.S.C. 3304(a)(3) and 5 CFR 337.205(b)(1)-(4). Beginning of a dialog window for your session has expired. Escape will cancel And close the window.

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Interviews for Top Jobs at US Department of Veterans Affairs

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HOW TO PREPARE Interviews are opportunities to learn and to share information.  Performance-Based interviews are not difficult, but unless you are prepared, they can prove to be quite unsettling.  In helping you get ready, here are a few tips to follow.

Hi all! I am interviewing today- last minute scheduled interview. I have several of the PBI/STAR questions ready to go (previous interview prep) but just wondering what are some of the actual questions. I have checked here for info, but no one ever seems to reply with questions they recall.

GENERAL INTERVIEWING TIPSÂ

Important screening questions about your overall background may be asked. For example, you may be asked about your authorization to work in the United States, your educational history, your willingness to relocate or travel, or other basic information. However, the bulk of the interview will be spent asking questions about your background and experiences. Consider that not only are the interviewers interested in your answers, but they are also interested in your process for coming up with your answers. Keep in mind that some behavioral questions will take you a few moments to construct your answers. The interviewer will expect you to give adequate thought to your responses. However, if you have practiced your interviewing techniques well in advance, you will be more focused and in a better position to answer questions that you had not anticipated. Do not speak too quickly as the interviewer may have difficulty understanding you. Pausing briefly will give both you and the interviewer time to think and reflect. Do not be afraid of silence. Remember that you must project a positive impression and demonstrate that you are the best candidate for the job. As with any interview, it is only natural to experience anxiety. With PBI, the interviewer will expect you to talk about yourself by describing specific examples of how you applied knowledge, skills, and abilities to work situations. The expectation for specific instances can bring on a sense of apprehension. You can prepare for a PBI by thinking about the job you are interviewing for and identifying what areas you think are important for success. Then, think about your accomplishments that match the job criteria and how you can describe what you did, how you did it, and the outcome. Speak in concise terms about relevant experience. Do not be modest in describing your qualifications or you can eliminate yourself from further consideration. PBI is an opportunity to brag about yourself to prove to the interviewer you are the best person for the job. However, be honest about your accomplishments. The interviewer may want to check with others to confirm that you’ve done what you’ve said. With PBI, you are afforded the opportunity to highlight your skills, abilities, personal qualities and enthusiasm for the position. For the prospective employer, the interview is an opportunity to gather information about a candidate’s experiences that were especially challenging and required a great deal of perseverance. More importantly, PBI gives both you and the interviewer the advantage of judging whether there is a match between your qualifications and the employers needs. A benefit of PBI is that the interview sessions are consistent. Each candidate is asked the same series of questions. The questions are targeted to the work history and behaviors in various settings to elicit information about real-life situations and are specifically related to the job. By structuring the interviews in this method, the applicants are fairly and consistently evaluated and judged in their responses to the same questions.

PBI questions focus on learning about a particular performance situation or task, the action taken on your part, and the outcomes of your action. Here are several examples of what you should expect:

Now that you have an idea of what kinds of questions to expect, the next step is how to answer them. To give a complete answer to a behavior-based question, you must, first, reflect on specific situations that you faced while working (include any volunteering or internships), then, describe the specific action you took, and, finally, the outcome as a result of your actions. The interviewer will be looking for concrete examples not generalities. A helpful hint would be to remember the initials “PAR” for “Problem, Action, and Results” such as “PAR for the Course.” Heres an example: Problem: Local newspaper subscriptions were declining for the area residents and large numbers of long-term subscribers were not renewing contracts. With the majority of the newspapers revenue generated from subscriptions, this reduction in renewals would have an enormous affect on the future of the paper, especially employment. Action: Evaluated original subscription rates and designed a new promotional package that offered special rates for all renewal subscriptions. Results: Increased renewal subscription by 25 percent over the same period last year. This promotional package not only increased renewal subscriptions and maintains job security for the staff, but also enabled the office to replace a badly needed piece of equipment that could no longer be serviced. The intent is for you (the interviewee) to tell a story (with a beginning, middle and an end) that conveys how you applied a practical skill. When answering interview questions, be brief and succinct and try not to ramble.

Messages are conveyed during the interview not only by what you say but by how you say it. Positive nonverbal communication will reinforce your verbal message.

FAQ

What questions will the VA ask during an interview?

• Describe a situation in which you had to use your communication skills in presenting complex information. …
• Share with me an example of an important personal goal that you set, and explain how you accomplished it.
• Lead me through a decision-making process on a major project you’ve completed.

How many interviews does the VA do?

What is the star method in interviewing?

How long does it take the VA to hire after the interview?