My Interview at REDFIN (Every Question)
List of 28 Redfin Corporation Interview Questions & Answers
How to Answer
Although a post-secondary education is not always a requirement to work in Real Estate, it can indeed be an asset. If you have obtained a degree, diploma, or another form of post-secondary education discuss this briefly with the interviewer.
Answer Example
“I have a Bachelors Degree in Marketing which has helped me immensely when it comes to promoting my Real Estate business. Because of this education, I have a strong understanding of multiple marketing and advertising techniques including social media and online marketing.”
Answer Example
“Although I do not have a formal post-secondary degree, I recently completed all studies for my Real Estate license through my local real estate brokerage. I have also completed the state required 90 hours of coursework and am currently working to join NAR (National Association of Realtors). All of this hard work is going to amount to a very successful future for myself, and I am excited to join Redfin Corporation as one of my first big steps in my real estate career.”
How to Answer
Sometimes you will come across clients who have property expectations far above their budget. How do you tactfully handle a client who hasnt received approval for the budget they were expecting.
Answer Example
“I cannot control the financial situation of my clients, but I can be creative when it comes to helping them work with what they do have. I bring no judgment when it comes to budget and is happy to work with clients of all types.”
Answer Example
“I understand that some clients have higher expectations than what their budget will allow. I start by showing them properties within their budget that meet the majority of their must-haves. If the property of their dreams does not exist in their price range, they will generally see the disconnect quickly. I have a lot of great contractors and designers in my network that I can utilize in situations where the desired upgrades may be cosmetic and inexpensive. Often, simply helping the client to visualize the fit once small tweaks are made, can make all the difference.”
How to Answer
Do you feel that you are a sincere person or do you have room for growth? This question could be a tricky one as nobody is always 100% honest. Answer to the best of your ability and back your reply by speaking about your ethics.
Answer Example
“I would love to give myself a 10/10 for honesty but truthfully – nobody is 100% honest all of the time. I will give myself an nine because I always do my best to be as honest as possible.”
Answer Example
“I put a heavy focus on honesty and trustworthiness in the workplace, as well as in my personal life. Because I strive for complete honesty, I will rate myself as a 10/10. My values are solid.”
How to Answer
Negotiation skills are incredibly important in a sales based career. There are many styles of negotiation. Talk to the interviewer about how you close a deal and negotiate the best price for your clients.
Answer Example
“When I am negotiating a deal, I abide by the rule The first person to speak, loses. I listen and let the other party talk. Usually, they will say too much, and then I can gain leverage in the negotiation process. This method has helped me to close many deals and hit the top realtor spot within my office for the past three years.”
Answer Example
“Just last year I took an executive negotiation workshop. Ultimately, it changed how I look at deals and negotiations by creating a keen situational awareness within me. It is incredible how much this new found knowledge turned my year around. I am so excited to continue utilizing these tools in my position with Redfin Corporation.”
How to Answer
Some clients will want to check off every box on their wish list, and that property may not exist. Talk to the interviewer about how you ensure that these clients do not leave disappointed.
Answer Example
“When I have a client with unrealistic expectations, I will be transparent and immediately tell them that their needs may not be met. I will show them comparable listings on the market and give them ideas on how they can add to the property after purchase to tailor the home to their needs.”
Answer Example
“I do not like to lead clients on as it wastes their time and energy. I am truthful and honest upfront but will also recommend remedies to their unattainable expectations. Compromise is often the key and, for the most part, clients appreciate my transparency.”
How to Answer
What does success mean to you? Tell the interviewer how you see success and be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role.
Answer Example
“I define success by my ability to reach the goals that are set out for me. On a personal level, the things I wish to achieve in my life. On a work level, the targets that are set out for me as well as the professional development that I seek.”
Answer Example
“I define success by what we achieve as a team. The project, as a whole, needs to deliver on expectations before I consider the job a success.”
How to Answer
If money was no object, what kind of business would you start? The interviewer will be able to learn something new and unique about you through this question. Avoid answers that would include building a business that competes with the hiring company.
Answer Example
“If I had $50,000 to build my own business I would open up a community center in my neighborhood that offered inexpensive childcare, cooking classes, and other life skills programs. I am passionate about volunteering and see a strong need in those particular areas.”
Answer Example
“I would choose to invest the $50,000 into an existing business in an industry in which my spouse has an interest. I love what I do for a career, but she has always wanted to be an entrepreneur.”
How to Answer
Some sales are going to be more challenging than others. Talk to the interviewer about the types of closing techniques you use when a stronger close is required.
Answer Example
“My most challenging sale was a duplex for sale by a developer when our economy was lagging. It was a high-end property at a time when few people had a healthy budget. I ended up creating a simple but individual website for the property. The website itself created a personality and overall feel for the project. This site created a draw, helped me to gain a strong email list and, from there, I sent out strong branded marketing materials with every touch-point. The duplex sold within 30 days and I was thrilled with the results.”
Answer Example
“Last year I was asked to take on a large multi-family project that had an incredible amount of features; however, the location was not ideal for most working professionals. I took the small town feel approach and created a stunning downloadable whitepaper about the development, which my website visitors could instantly download and share. The whitepaper showed renderings of the family-focused lifestyle that would be present in the new neighborhood and created a feeling that these working professionals knew they needed at the end of the day. The project sold out in record time. I will undoubtedly use this sales approach again!”
How to Answer
Typically, employees find motivation in environments where they feel supported and encouraged. The interviewer wants to know how they could motivate you – even on the toughest of days! Be open with the interviewer about the ways you can stay motivated on the job, even when the going gets tough.
Answer Example
“It does not take a lot to keep me motivated. If I work in a positive environment with a forward-thinking team, I am a very happy employee. If you see me going above and beyond, a quick thanks or a little token of recognition of my hard work is good enough for me.”
Answer Example
“I consider myself a self-motivated individual who is constantly striving to be better and do better. I draw inspiration from leaders in the industry and those around me to keep my motivation high.”
How to Answer
A successful Real Estate professional must be confident in their sales skills since most roles are 100% commission based. Assure the interviewer that you are capable of earning a great living based solely on your sales abilities.
Answer Example
“I have been successful in Real Estate for many years, working on a highly commissioned basis. Of course, my first few years were difficult, but I managed to press through those challenging years. I am a solid salesperson and well sought out because of my positive reputation in the industry. This success amounts to many referrals for me as well.”
Answer Example
“Yes, I am confident in my sales skills and my ability to earn a good living on a 100% commission basis. This position will not be my first commission driven role, which also adds to my confidence. In my last position, I was able to earn in the low six figures on the same pay structure.”
How to Answer
There are a plethora of advertising methods available in the Real Estate industry. Before your interview, be sure to take note of the advertising methods used by Redfin Corporation. Talk to the interviewer about how your favorite advertising methods match with theirs. If you have unique approaches that have worked well for you in the past, talk about those results as well.
Answer Example
“I have utilized many of the same advertising methods used by Redfin Corporation; including print advertising, commercials, and bench ads. These have been great methods for me, but I have come to utilize social media marketing efforts more this year. Its quick, its cost-effective, and its on trend which means that I am starting to attract a younger client base.”
Answer Example
“For me, the most successful advertising methods involve utilizing my strong email list. I have over 6,000 active subscribers to my newsletter. This weekly e-newsletter will cover any new properties that I have, and then features one special property. The key is that my e-newsletter also includes tips and tricks for home buyers. It isnt salesy in nature which I believe attributes to its success.”
How to Answer
The life of a Real Estate Agent isnt a typical 9-5, Monday to Friday gig. Your clients primary availability may be outside of regular working hours which means that you need to be available for them during those times. Assure the interviewer that you have a full understanding of these hours requirements.
Answer Example
“I am very comfortable with the hours required of me to succeed in Real Estate. If I do need some time off, or a weekend away, I will plan far ahead. My cell is always on me, and my clients understand that they can book showings with me outside of typical work hours, no problem at all.”
Answer Example
“I fully understand the time commitment associated with a career in Real Estate. Im prepared to make the sacrifices necessary to have a solid career here at Redfin Corporation.”
1 Community Answer
Anonymous interview answers with our interview experts feedback
Anonymous Interview Answer Yes. I understand that thats one of the duties as a real estate agent. 
Laurens Feedback for the Answer Above Great. If you have worked unconventional work schedules in the past that is a plus. Employers want to ensure that you know the level of commitment required and are willing to fulfill the positions requirements. Yes I fully understand the scheduling requirements necessary for a successful Real Estate Agent. I have worked unconventional work schedules in the past and possess a strong commitment to my role and responsibilities. How would you rate Laurens Feedback? View this question and answers
How to Answer
What sets you apart from the other Real Estate professionals applying to work with Redfin Corporation? Discuss with the interviewer how you are the best choice for them. Use stand-out facts including top sales numbers or unique skills that you possess.
Answer Example
“I feel that I am the best choice for Redfin Corporation because I possess the values that your company encourages. I have been the top Real Estate Agent in my region for the past three years, and bring many great clients with me. My honest approach is a valuable asset to any office.”
Answer Example
“There are a few reasons why you should hire me for this opening at Redfin Corporation. Most important is the fact that my reputation is solid in this market. Also, I bring a great reach into the commercial market in which I understand you wish to gain a stronger footing. Lastly, I am an incredibly tenacious person who will bring desirable listings, in large amounts, to this firm.”
How to Answer
Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.
Answer Example
“I am a great problem solver because I do not allow stress to cloud my judgement and mute my creativity. I am a keen observer with a great memory which allows me to recall unique solutions or ideas.”
Answer Example
“I believe I am a great problem solver because I am sure to gather as many facts as possible, I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision, that might seem off the beaten path.”
How to Answer
Listening to your clients needs is a significant component when it comes to your success in Real Estate. Discuss with the interviewer how you ensure a full understanding of your clients needs before you begin showing them new properties or helping them to sell a property.
Answer Example
“When I start working with a new client I will sit down with them and discuss what they lack in their current property, what they would change if they could, and why. I want to know their motivating factors for change and will start there. Of course, transparency on budget and expectations is vital as well. Open communication throughout the process is my number one priority as a Real Estate Agent.”
Answer Example
“I find that the easiest way to start is by asking my clients what they do not want. From there, we can compile a list of must-haves. I will ask my clients which areas they are willing to compromise and which they are not. This way, I can make a final list of properties and truly only show them the ones that meet those must-have requirements.”
1 Community Answer
Anonymous interview answers with our interview experts feedback
Anonymous Interview Answer I will listen to all the questions from my clients. And I have the checklist to make sure I have all the questions for them too. So I can fully understand my clients needs. 
Rachelles Feedback for the Answer Above This is a great answer you are demonstrating vital communication skills and utilization of proper tools. I would suggest adding more of your personality and what could make you stand out from other candidates for this particular question. I have strong interpersonal skills and communication. I utilize a checklist which is mutually beneficial and continually check-in with clients as I propose listings as their list may change over time. I practice warm and open communication in order to build rapport whilst creating their property wish list. How would you rate Rachelles Feedback? View this question and answers
How to Answer
Correctly assessing the value of a property is a vital skill as a Real Estate Agent. Discuss with the interviewer your level of knowledge when it comes to property assessment.
Answer Example
“I have a few years experiences in commercial and private property assessment. I am well versed in valuing a wide variety of properties.”
Answer Example
“Yes, I do feel comfortable in this area. I have taken courses related to property management which have provided me with a great deal of knowledge related to property valuations. These courses included topics such as Asset and Facility Management, Residential Property Valuation, Commercial Property Valuation, and Conveyancing.”
How to Answer
Before your interview, research the internal values and character requirements listed on the companys job description. Tie the needs of Redfin Corporation into your answer when discussing the top characteristics a Real Estate Agent should have.
Answer Example
“I feel that to be successful as a Real Estate Agent with Redfin Corporation, one should be attentive to detail, honest at all times, and driven to succeed.”
Answer Example
“Here are some other characteristics that a Real Estate Agent should have: – Willingness to remain in-the-know on new trends in the market – Ability to grow and maintain a robust network – Strong attention to detail – Likability and a great personality – Drive and tenacity to keep going when the market is slow or a deal is dragging – Honest and full of integrity, at all times – Self-motivated – Avid problem solver”
How to Answer
Very few people genuinely enjoy reading a written contract, word for word. Being able to explain a written agreement to a layperson in an easy-to-understand way is a great skill to possess. Assure the interviewer that you can help your clients make sense of the paperwork involved in a sale.
Answer Example
“Before I give my clients paperwork to sign, I will explain each section of the document in a simple to understand language. I ensure that they have a full understanding of taking particular scenarios and relating them to their specific situation. Understanding all of this empowers my client and empowered buyers always return.”
Answer Example
“Yes, the contracts that we deal with can be incredibly detailed and difficult to understand. Each step of the way I will verbally ask my client if they understand. I also recommend that they use a lawyer if they feel they need additional clarity before signing.”
How to Answer
Before you interview, you have to be prepared with accurate sales numbers. Discuss these sales results with the interviewer and use these numbers to display to Redfin Corporation that you are a great fit.
Answer Example
“My strongest sales year was 2016 with 2014 being a close second. In 2016 I closed a total of $$ in sales and $$ in 2014. These results are directly connected to my social media advertising efforts. I increased my advertising budget that year by 20% and saw a 40% return on investment.”
Answer Example
“This past year has been my strongest. It sounds funny, but I created a YouTube channel where I give tips and tricks for new home buyers. So far I have a few thousand subscribers and have had one video go viral. Its been incredible to see the difference that utilizing social networks has made on my business.”
How to Answer
Some licensing courses are available online, through a real estate company, or at a local post-secondary institute. The licensing requirements will vary from State to State. Talk to the interviewer about any valid licenses you currently hold.
Answer Example
“I have a valid State Real Estate license, obtained in 2015. If there are any additional licenses required to work with Redfin Corporation I am happy to discuss those with you.”
Answer Example
“I am currently in final stages of obtaining my Brokers Licence for this State. I am certified in (name of the previous state you resided in). I will be fully certified and ready to go by the end of this month, which is very exciting for me!”
How to Answer
Stress can often be a regular part of the day to day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (IE: a bus driver should not find driving to be the most stressful part of the job).
Answer Example
“The part of my career that brings me the most stress is when the schedule is running behind due to lack of hustle on my teams part. I like to be on time with my schedule to ensure that my clients receive the help they need.”
Answer Example
“I probably bring myself the most stress because of my drive and desire to be/do the best I can be. I manage this by focusing my energy on productive activities that are good for my career.”
How to Answer
When you feel torn between multiple projects or tasks, how do you decide which one needs your attention the most? Assure the interviewer that you can be diligent when it comes to assessing your priorities.
Answer Example
“I will determine which project requires my attention by the number of hours we are behind and then the project size. I am comfortable delegating tasks when needed, but I am also aware that these times will require an additional commitment of hours from me. Never have I under delivered on a deadline.”
Answer Example
“I determine priorities based on project value and receptiveness of my client. The most engaged clients generally get my attention and the fastest turnaround.”
How to Answer
Are you looking for a compensation structure based primarily on salary, commission, or a blend of both? Discuss with the hiring manager your preferred compensation.
Answer Example
“I am currently compensated primarily on commission with the opportunity to earn a quarterly bonus based on the companys profits. I would like to be compensated similarly in my next position.”
Answer Example
“I am currently making a salary with a bonus incentive on a quarterly and annual basis. I would like to continue down that path but am open to exploring other compensation components such as commission, etc.”
How to Answer
Companies will have confidentiality agreements for a variety of reasons. These could be to protect their trade secrets or to ensure that you do not bring clients over on the occasion that you leave their company. Talk to the interviewer about your thoughts on confidentiality agreements.
Answer Example
“I never have, to my knowledge, broken a confidentiality agreement. Despite my reasons for leaving a position, I would never choose to hurt a previous employer in any way.”
Answer Example
“Confidentiality agreements are necessary and important to protect an organization. I understand the need for confidentiality and take those factors very seriously. I have never broken the trust of my employer.”
How to Answer
A genuinely creative minded person will have outside activities aside from whats happening in the workplace. Tell the interviewer about the variety of ways in which you express your creativity.
Answer Example
“Outside of work I like to attend dance classes and I also attend the odd paint and sip wine nights at a local wine shop. I also enjoy reading as a way of nurturing my creative side.”
Answer Example
“I am a very physically active person, with a passion for outdoor sports. I love to ski, snowboard, and skate. I play in an adult hockey beer league, as well. How about yourself?”
How to Answer
It is essential, for your success, that the hiring manager knows how to keep you motivated and excited to come to work every day. Share with the interviewer what they could do to ensure that you are happy and productive.
Answer Example
“I am most motivated, on the job, when tasks are organized, and the vibe is positive. I value strong teamwork and good leadership.”
Answer Example
“I am excited and motivated by winning. I am competitive, and enjoy healthy competition.”
How to Answer
Remain positive, even if the experience wasnt. Avoid talking about any previous drama and do not speak poorly of your employer. Keep your answer short and respectful. If you had a good relationship with your previous boss: “I had a very healthy relationship with my previous employer. She was easy to approach, and we would bounce ideas off of each other quite often. I would sum it up as a relationship lead by strong mutual respect.”
Answer Example
“I had a very healthy relationship with my previous employer. She was easy to approach, and we would bounce ideas off of each other quite often. I would sum it up as a relationship lead by strong mutual respect.”
Answer Example
“If you did not have a good relationship with your previous boss: “I have had healthier relationships in the past with previous employers, but we did the best that we could. Our communication styles were very different which made it challenging at times.”
How to Answer
Its always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! Here are some sample questions: – When would you like to have this position filled? – How long has this role been vacant? – Is this a replacement search or a newly created role? – What is your favorite part about working here? – What is the companys primary goal for this position in the next 12 months? – Is there anything from my background and experience that I can clarify for you? – What do you see as the biggest change in this industry over the past 3 years? – Is there any reason why you would not hire me?
Answer Example
“Thank you for asking – I do have a few questions. What is top of mind when it comes to filling this role? Also, what types of career growth opportunities would follow this position? And lastly, do you have internal candidates who are also interviewing for this position?”
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Commonly asked questions, as reported by candidates
